Summary: Over 25 years of management in the healthcare and hospitality industry, offering comprehensive expertise in financial management, reporting, budget development, analysis, business systems development, payroll, and accounting and human resource. Have working Webmaster experience. Speak multi languages; English, German, Italian, and Serbian. Quality sensitive, hard working, and resourceful and always seeking personal improvement.

Computer Knowledge:

 Proficient in Microsoft Word, Excel, HTML and DHTML,
Software Installation & Configuration.
 Basic knowledge in Java Script, XML, PHP, C++, SQL, GIF Works, MS Publisher, PDF, FTP, and Front Page.
 Extensive knowledgeable in Web Design and SEO, Installing Software(s), Training Employees, Experience Consulting business about IT, Trellix DB, etc.
 Proficient in Windows 3.1, 95, 98, 2000, NT, Millennium, 2003, XP Home & XP Professional, CPT, ICD-9, MediTech, PeopleSoft, QuickBooks, Microsoft Office, SAP, HRIS, Service Point, Adobe, Lotus, Outlook, Perot Systems Software(s), etc.
 Knowledgeable in Internet, NT, Windows, Networking, Open Systems, File Net, InfoPak Tools, and Data Bases.

Highlights of Qualifications

Management Experience

* Managed over 20 supervisors and services. Coordinated activities of clerical personnel. Analyzed and organized office operations and procedures, such as typing, bookkeeping, preparation of payroll, flow of correspondence, filing, requisition of supplies, and other services.
* Conducted software and computer training for staff and performed troubleshooting.
* Evaluated office production, revised procedures, and devised new forms to improve efficiency of workflow.
* Formulated procedures for systematic retention, protection, retrieval, transfer, and disposal of records. Planed office layouts and initiated cost reduction procedures.
* Prepared activities reports for guidance of management. Prepared employee ratings and conducted employee benefit and insurance programs. Developed comprehensive schedules to meet company demands.
* Prepared, organizational budget and monthly financial reports.
Business and Financial Analysis.
* Recruited, hired, trained, and prepared training manuals. Skill and experience in staff development (regular and management).

Education and Certifications

American Hotel & Motel Association, Washington, DC Human Resources Development Management Certificate (86 hours)
Private Hotel Schule Loetscher, Lucerne, Switzerland Food & Beverage / Restaurant Management European Equivalent to US Associates Degree (250 hours)
Management Development Seminar Series Certificate (60 hours)

Work History:

Different Companies, Different Industries, Different Jobs, Houston, TX 05/2005 Present
Part Time/Contract Labor
Amusement Solutions, Inc., Houston, TX 09/2004 - 02/2005
Manager
Liaison Healthcare, Inc., Houston, TX 01/2001 - 10/2002
Data Processor / Technical Support / Financial Analyst
Agape Healthcare, Inc., Houston, TX 03/2000 - 12/2000
Data Processor / Technical Support / Financial Analyst
Ultimate Living, Houston, TX 03/1997 - 07/2000
Business / Office Manager / Technical Support / Analyst
Maxicare, Inc., Houston, TX 02/1996 - 03/1997
Assistant Manager
Hospitality International Staff, Houston, TX 02/1991 - 01/1996
Chief Operations Manager

Volunteer experience:

National Consumer Advisory Board (NCAB) 06/2007 - Present
Advisory Council Healthcare for the Homeless-Houston. 12/2005-Present
Consumer Advisory Board/CHANGE Committee. 03/2005-Present
St. Sava Orthodox Church, secretary, financial secretary, treasurer, vice president. 05/1990-Present.

Vladimir Stupar Additional Working Experiences, Knowledge and Skills in Management, IT, Accounting/Financial and Human Resources Management:

Management, General Manager, Chief Operational Manager

* Self motivated with excellent interpersonal skills, and
* I exhibit a professional and positive attitude and independent
decision making skills. * Strong team building skills in geographically and culturally diverse environment.
* Program management-ability to build, implement and sustain programs.
* Ability to listen and integrate other participants points of view in support of the overall business needs.
* Ability to work globally-understanding implications from both a global point of view with local impact.
* Ability to interact with all levels of the company top to bottom, including the most
senior company management and quick learner on many levels management and IT.
* Strong process management, plus Strong knowledge analytical and problem solving skills, etc.
* Track record of creating and driving successful and superior programs into the marketplace.
* Ability to influence-build support for related ideas and concepts at senior levels
while gaining buy-in at operational levels.
* Policy and program development that support the company requirements.
* Cultural awareness-ability to understand and respect diverse cultures (International and local experience).
* Leadership-ability to lead in demanding, complex, global matrix environment.
* Communication-ability to communicate effectively in either verbal or written format.
* Benchmark externally and understand competitive trends to incorporate into the policy, programs, and processes.
* Have Management related experience with spin-offs , mergers , acquisitions
and start-ups (Different Industries).
* Proven ability to lead and manage and Project and/or program management ability.
* Pragmatism and business awareness, Excellent troubleshooting skills in Management.
* Strong organization and project/task management skills.
* Enthusiasm for change and challenging convention.
* High levels of confidentiality, tact and diplomacy.
* Exceptional people skills, integrity, attention to detail, sense of urgency, goal oriented, motivator.
* Excellent communication skills and Fluency in English (oral and written) and interpersonal skills.
* Consulting, working closely with senior management, a broad range of marketing experience.
* Familiar with product solutions, and Broad knowledge of marketing and program implementation.
* Sound planning and budget management skills.
* Strong technical and sales understanding of consumer needs.
* Knowledge of competitor's product offerings.
* Knowledge of industry norms and opportunities, understanding of product life
cycle, ability to evaluate market & negotiate business contracts.
* Strong multi-tasking ability.
* Strong interpersonal skills.
* Self-motivated, results oriented individual.
* Extensive experience around change management, organizational
development/restructuring, training solution development and knowledge transfer strategies.
* In depth knowledge of marketing elements (product pricing, promotion, and positioning).
* Experienced Procurement and Purchasing Professional.
* Personal Effectiveness and Effective Negotiator, and strong Analytical skills.
* Possess a strong work ethic and Quick Learner.
* Working with/without Unions, Managing Union and Non Union Employees.
* Contract-managed service experience.
* Employee outsourcing management.
* Quality Control Management.
* Experience in inventory management.
* Procurement Management.
* Skilled in contract negotiations, monitoring, and administration.
* Experience with working for and/or with minority business enterprises.
* Purchasing Management.
* Managed from 1 to 10 million US dollars (or more) in annual revenues.
* Experience in Start-Up business Management (Different Industries).
* Experience in multi-unit management.
* Chief Operational Management experience.

Accounting / Financial Management

* Have a strong understanding of accounting and decision support sciences.
* Understanding of Generally Accepted Accounting Principles GAAP.
* Strong financial and analytical skills, knowledge of basic and advanced accounting.
* Fundamental accounting skills: general ledger, accounts payable, accounts receivable and account reconciliation.
* Experience in preparing month end and general ledger entries.
* Experience in Preparation of the monthly financial reporting package.
* Ability to assist and provide accurate data to the Controller.
* Knowledge of preparing and submitting tax reports.
* Responsible for providing effective accounting administration on behalf of all the offices.
* Analyze general ledger accounts on a monthly basis.
* Prepare budget variance explanations.
* Analyze budget variances.
* Knowledge of monthly preparation of financial management reporting and analysis.
* Monthly and quarterly adjustments, reconciliations and close process.
* Advance-level mathematics.
* Sales Analyst Management.
* Financial Analyst Management.
* Inventory Analysis.
* Sound planning and budget management skills.
* Payroll experience.
* Payroll management.
* Deadline-driven & goal-oriented.
* Flexibility to adapt to changing requirements.
* Excellent time management skills.
* Ability to handle multiple tasks at a once.
* Ability to work independently and manage small project tasks.
* Strong financial systems and business application skills.
* Adapts readily to change.
* Strong financial systems and business application skills.
* Ability to organize and prioritize effectively.
* Attention to detail.
* Excellent organizational skills.
* The ability to work to strict deadlines.
* Strong problem solving and analytical skills.
* Strong organization and project/task management skills.
* Ability to work independently and follow issues through to completion.
* Ability to multitask and prioritize.
* Strong skills in math, finance, and statistics.
* Ability to multitask and prioritize.
* Ability to taking initiative, producing quality work, and meeting
tight deadlines.
* Ability to solve problems, determine appropriate actions, and
complete projects with little direction.

Human Resources Management

* Strong team building skills in geographically and culturally diverse environment.
* Understanding Business Group requirements to build HR programs.
* Overall Governance of deal activity from a corporate point of view and policy management.
* Benchmark externally and understand competitive trends to incorporate into
the policy, programs, and processes.
* Have human resources related experience with spin-offs, mergers, acquisitions and start-ups.
* Basic competency with technology as it relates to Human Resources, and computer proficiency.
* Knowledge of HRIS and other applicable software’s.
* Proven ability to lead and manage and Project and/or program management ability.
* Exceptional people skills, integrity, attention to detail, sense of urgency, goal oriented, motivator.
* Excellent communication skills and Fluency in English (oral and written) and interpersonal skills.
* Recruited, hired, trained, and prepared training manuals (hospitality and healthcare industries).
* Most I have managed over 20 Supervisors and 550 to 570 employees.
* My management average is 6-9 supervisors and 60 to 90 employees.
* I exhibit a professional and positive attitude.
* Deadline-driven & goal-oriented.
* Flexibility to adapt to changing requirements.
* Experience in maintaining personnel records in compliance with federal and
state regulations. * I have experience in strategic and tactical planning,
development, evaluation and coordination of the delivery of best-in-class
HR practices including building partnerships with the business owners.
* Experience in development and implementation of human resources policies,
programs, and services including recruitment, selection, retention,
legal compliance, employee benefits, employee relations, employment
practices and procedures, employee communications and programs.
* Exceptional customer service with a high level of integrity and credibility.
* Wage and salary administration.
* Knowledge of state, federal, and contractual obligations including regulatory requirements
of Sarbanes Oxley and Affirmative Action.
* Experience in being advisor/mediator in employee situations in which discipline is joint
responsibility of the Human Resources Director and employee supervisor.
* Excellent time management skills.
* Ability to handle multiple tasks at a once.
* Ability to work independently and manage small and large project tasks.
* Vast experiences (over 20 years), developing training manuals in hospitality
and healthcare and training and developing the staff. Last few years experience
training staff how to use the computer, applicable software and even internet properly.
* As a manager I always had a very good professional relationship with all
employees. At the same time I have an Open Door policy, where employees can
approach me with their problem(s), and I can address/solve them, before they
escalate into something else.
* As a Manager, I had employed equal number of people from all ethnic and
religious backgrounds, race and gender, and same from different countries.
* Any Management position I held, I was responsible for recruiting. Had a small
staff turnover too. Recruitment was done either through media (newspaper
or internet) or through personal observation, by visiting other business and observing their staff.
* Overall understanding of HR business process.
* Demonstrated experience in HR process.
* Enthusiasm for change and challenging convention.
* High levels of confidentiality, tact and diplomacy.
* Exceptional people skills, integrity, attention to detail, sense of urgency,
goal oriented, motivator.
* Excellent communication skills and Fluency in English (oral and written)
and interpersonal skills.
* Organized, detail oriented, and ability to multi-task.
* Working experience in benefits wage administration.
* Working management experience in expansion and new business
start-ups (different industries).
* Experienced in areas of Recruitment, Staff Management, Safety,
Workers Compensation, Union negotiation, Employee
Relations, Benefits Administration and EEO.

IT and Computer working experiences (Small Part)

* Program design, monitoring and reporting, quick learner, self taught Web design, etc.
* Design websites and manage website content.
* Update, revise, and maintain existing site pages.
* Ensure website designs promote the highest levels of user experience.
* Excellent troubleshooting and configuring software skills in IT, Experienced
Coach/Trainer and knowledge of many programs and software(s),
and Knowledge of SQL, Trellix and database structures, Expert in HTML.
* Experience in Software Installation & Configuration.
* Ability to read technical materials, comprehend and translate computer program languages.
* Program management-ability to build, implement and sustain programs.
* Experience configuring computer systems, Installing Software(s), Training
Employees, Experience Consulting business about IT, Experienced Web Designer,
SEO (Search Engine Optimization) and placement.
* Proficient in Microsoft Word, Excel, HTML and DHTML.
* Basic knowledge in Java Script, Pearl, XML, PHP, C++, CSS, SQL, SQL Server,
GIF Works, MS Publisher, PDF, FTP, Trellix DB, and Front Page, Photoshop,
some .NET, Web Services.
* Extensive knowledgeable in Web Design and SEO, Installing and configuring Software(s),
Training Employees, Experience Consulting business about IT, etc.
* Proficient in Operating Systems: Windows 3.1, 95, 98, 2000, NT, Millennium,
2003, 2003 Professional, XP Home & XP Professional; CPT, ICD-9, MediTech ,
PeopleSoft, QuickBooks, Microsoft Office, SAP, HRIS, Service Point, Adobe,
Lotus, Outlook, Perot Systems Software(s), etc.
*Have a good understanding/familiarity of SAP development tools (ABAP Workbench) and SAP
Transport Management Systems (SAP TMS).
* Knowledgeable in Internet, NT, Windows, Networking, Open Systems, and
Data Bases.
* Strong database design skills and experience in systems implementation.
* Familiar with automated modeling tools.
* Knowledge of complex work stations, personal computers, basic servers,
printers, including LAN and WAN connectivity, fax and copy machines.
* I possess a strong operational knowledge of WINDOWS NT, 2000 and XP
operating systems, application programs, system diagnostics and remote
support structure.
* Experience in system design and implementation.
* Experience in Basic database design and SQL skills.
* Graphics design, PhotoShop, PDF, and Adobe Acrobat.
* Program management-ability to build, implement and sustain programs.
* Strong process management, plus Strong knowledge analytical and problem
solving skills.
* Proven ability to lead and manage and Project and/or program management ability.
* Excellent troubleshooting skills in IT, Experienced Coach/Trainer and
knowledge of many programs and software(s).
* Internet search engine protocols.
* Plan and facilitate user design sessions.
* Experience in managing projects and cross-functional project teams.
* Document questions and responses from customer interviews.
* Design application user interface , including screen layout and access and
navigation requirements, for the functionality documented in the use cases
using an iterative development approach.
* Strong application integration skills.
* Experience with application installation & configuration.
* Strong combination of business and technical skills.
* Strong organization and project/task management skills.
* Develop process re-design specifications.
* Identifying the right solution that meets customer objectives.
* Knowledge to gather specific data and analyze in-depth various types of data.
* Ability to translate complex technical concepts into requirements and terms that are understandable.
* Clear/concise written and oral communication skills.
* Knowledge of web architectures and protocols.
* Ability to lead team and strong project management skills.
* Able to manage multiple projects.
* Proven leadership and management skills and problem-solving capabilities.
* Team building capabilities including interviewing, mentoring and leadership.
* Healthcare/Practice Management experience.
* Solid skills in database performance factors, monitoring tools and tuning procedures.
* Data Modeling tools.
* Database Administration tools.
* Have troubleshooting and problem resolution experience with relational
database environments.
* Familiarity with web and client/server application development environments.
* Knowledge of data warehousing concepts and software engineering principles.
* Strong skills in maintenance tools and procedures.
* Strong Database Management skills, including backup and recovery procedures.
* Solid skills in productivity factors and ability to understand impact of problem on overall database performance.
* Ability to meet deadlines.
* Ability to work without constant supervision but within a team environment.
* Ability to recognize issues and to take the initiative in problem solving.
* Ability to interact with various personality types with a customer service approach.
* Ability to multi-task.
* Ability to prepare concise and understandable technical documentation.
* Work as part of an effective and efficient team to deliver systems and associated documentation on time and on budget.
* Strong work ethic.
* Excellent organization skills.
* Commitment to following standards, guidelines, and a consistency in the method work is performed.
* Ability to create and edit end-user documentation and training materials.
* Ability to apply excellent interviewing skills to differentiate anecdotal from
factual and to extract information that may not be immediately clear or available.
* Micro Soft Software Intermediate to advanced.
* Deadline-driven & goal-oriented.
* Flexibility to adapt to changing requirements.
* Excellent time management skills.
* Ability to handle multiple tasks at a once.
* Ability to work independently and manage small project tasks.

http://jobs.chron.com/candidate/processviewpersonalitytestresult

Personality Test for Vladimir Stupar Houston Chronicle Personality Test:

Outgoing
By nature, you are likely to feel comfortable in situations in which you interact
with others as well as those in which you operate on your own. In addition, you
may be capable of expressing your ideas forcefully, particularly when you
are familiar with your topic or have the support of others. Depending upon
the specific project you are working on, some people may perceive you as
being authoritative and forceful, while others might consider you to be quiet and
reserved.

Innovative
You tend to be open-minded, imaginative and curious. You are likely to feel
comfortable in roles which enable you to try out novel approaches, ideas and
methods. At the same time, you may prefer to steer clear of environments which
are highly routine or bureaucratic, as they depend upon individuals who prefer
to stick to well-established rules and procedures.

Resilient
Overall, you are likely to deal with most routine problems and situations with
comfort, inner strength and resilience. While you may experience some heightened
stress at times and would benefit from a management approach which is
supportive, you will generally exhibit the resilience required to deal with
these conditions and to move forward.

Helpful
In dealing with others, you will usually come across to others as good natured,
supportive and generous. At the same time, you can set limits with people if need
be. You can also assume a tough-minded stance when independence and
objectivity are required. In general, you will be friendly, cordial and get along
well with customers, co-workers and others with whom you come in contact.

Highly Organized
You are likely to be well organized, detail-minded and generally persistent in
your overall efforts. In addition, you will typically be self-disciplined, having
good time management skills and high standards. You are also able to focus on
establishing and following through on key priorities.

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