Accessing ACAD1

• 10. At the Kerberos UA-xx> prompt enter Connect ACAD1 or you can abbreviate the word "connect" by typing the command C ACAD1.
• 11. You should get a greeting similar to the following: University of Alaska Computer Network, Juneau Node (ACAD1) Username: _____
• 12. If you don't see the greeting and get the UA-xx> prompt again, ACAD1 may be unavailable. Try a few more times, then try again later. If you have tried several times and you still don't see the greeting, check the Statewide Help Desk to find out if ACAD1 is unavailable. The Help Desk phone number is 800-478-8226. The Help Desk has a recording available on the status of all of the computers.
• 13. Enter your ACAD1 PASSWORD. Your initial ACAD1 password is your social security number without any spaces or dashes. It will NOT be displayed on the screen (to prevent someone looking over your shoulder from seeing it).
• 14. If you are successful, you will see another greeting message and finally a $. This is the prompt for the UACN ACAD1 computer. If you are not successful, you will need to reenter your USERNAME and PASSWORD. If you are unsuccessful after several tries, your social security number may be entered wrong in the UAS system. You can call Denise Blankenship or Susie Feero if you continue to have problems logging in.
• 15. Problems? These error messages may occur. Make sure you know which prompt you are at and enter the correct information for that prompt. It is easy to get confused.
  • AUTHENTICATION FAILURE. Check to make sure you entered your USERNAME in lowercase, caps lock is off. If you did, check to make sure you entered the correct kerberos password. Make sure that you type your social security number using the number keys located across the keyboard instead of the numberpad. The kerberos login does not accept any errors. If you make an error, press ENTER and try again. If you have verified that you have treid the correct USERNAME and PASSWORD, it may be that your name or social security number was entered incorrectly into the UAS system. If you continue to have problems, give me a call.
  • INTERACTIVE TIMEOUT. You took too long! UACN allows only about 15 seconds between the entries during the login process. You must start again with pressing ENTER or redialing until you get the UA-xx > prompt. You do NOT have to exit your telecommunications software.
  • DESTINATION UNAVAILABLE. Did you type CONNECT ACAD1 properly? You have to type the number one using the "1" key instead of the "L" key.
  • USER AUTHORIZATION FAILURE. UACN did not recognize EITHER your username, or your password, or both. Press enter and try entering both again. It may be that your initials are already being used by someone else. If this happens, the system adds a number after the initials. For example if 2 people have the initials MM, the first user entered into the system will have the username TSMM. The second user entered into the system will have the username TSMM1. If you have problems, try adding a number after your initials. If you continue to have problems, please call me.
• 16. Once you are at the $ prompt, you have successfully entered the ACAD1 system and are ready to continue and explore!
• 17. To logout of the ACAD1 system, enter LOGOUT at the $ prompt. You can use LO instead of typing out the word logout. This will log you out of ACAD1 and take you back to the Kerberos system.
• 18. If you are using a modem, you should see the UA-xx> prompt. You need to logout a second time at that prompt. If you don't, your phone will be kept off the hook!
• 19. If you are using a modem, your telecommunications program is still running. You need to tell your computer you are finished by exiting out your telecommunications program.
• 20. Repeat this exercise several times until you feel comfortable with the procedure. Remember, this does get easier!!!!
• 21. Go on to the next section on accessing the on-line help and explain files if you feel comfortable logging on and off of your UACN ACAD1 account.

Email: ecpatt@ptialaska.net