Job Design

This article is available at QuaSyLaTic Knowledgebase.

Recurring quality defects have caused a business dearly. Many corrective actions were taken : incentives to workers, replacing the operation manager, recruit new engineers etc. etc. However, no significant improvement seems to have taken place.

Investigation is made into the current job design : from the job description as the available data. A detailed analysis is made. The job description reviews the current thinking of the management and organisation - designed (without the intention) for people to REACT and not taking PROACTIVE action in ensure integrity of the system of operation