Leadership
I have only a small collection of leadership ideas. These are
mainly gathered from other Toastmasters who have shared them with me. The
success of this page rests with Toastmasters like you who are browsing my site. If you
have ideas that you have used (or seen used), share those experiences with others through
this page. Just e-mail me with your idea and I'll add
it to this page.

The following page index will help you quickly find information of interest to you:

 | James B. Mackay, ATM, Collingwood Toastmasters, Northern Division Governor, District 60
wrote: In order that both the executive and the membership are clear on the roles of
the club officers, have each newly elected officer give a Take-five on, "This is my
job!" The President should go first.
I've found this helpful in increasing everyone's awareness and getting a new executive
off to a good start.
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 | Eric Cawley wrote: Consider sending out a questionnaire to club members and ascertain
what their goals/concerns are. By doing this just prior to the President's installation,
you can hit the ground running -- and feel assured that you are in touch with the needs of
those whom you serve. |


 | Kitty Mason, PDG, DTM wrote: All clubs go through the ups and downs of membership.
Some strong clubs manage to maintain their strength due to superior program management, a
good location, respect for people's time, etc. Yes, your long time member probably knows
more than anyone else about membership building. Do you have a telephone number that you
can use for recruitment and make a practice of calling everyone who responds? Here in
District 4 we maintain two hot line telephone numbers for people to call. They receive in
the mail a list of all of the clubs, the e-mail address for all of the clubs so they can
download the list, an application blank, a welcome letter and one of the TI super
brochures. Then the clubs, which have picked up the hotline list off of e-mail, call these
folks. Some people get 4-5 calls from different clubs - all encouraging the prospective
member to visit clubs, to find the right time, place, etc. When I train for membership, I
train folks on two specific skills - developing their own personal 30 message about the
benefits of TM so they can talk to anyone - and helping them to practice making hotline
calls. Good techniques are important to that process. An average TM needs to have
confidence in talking about what they have gained from TM. Either of these exercises make
good Table Topics sessions - especially when combined with a membership campaign,
speechcraft, etc. Hold a communications workshop using speechcraft, charge a fee which
includes becoming a member. If the participant is not satisfied, return the membership
portion but keep the money that you used to purchase their participant's workshop.
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 | Jeff Beard, DTM, LGET, from District 49, Aiea, Hawaii wrote: The person you might try
is the Human Relations director - call (don't walk in off the street!), explain
Toastmasters (many companies are familiar with us), and offer to put on a demonstration
meeting - one speaker, one evaluator, and Table Topics - should be easy to do in an hour
(lunchtime is always good), even with explanations, questions and answers, etc. Prior to
lining anything up, let your District Officers (Area Governors on up to the District
Governor - especially the Lt. Gov. of Marketing) know that you will need some help - a
good place to share this with most of them at one time is at the District Executive
Council Meeting - we meet every month. If they want more, you can then announce a
Speechcraft, or, invite them to your Club to experience a full-on meeting (again, ask
District Officers to come and help you "beef up" your meeting size. Whatever
course you take, use your District Officers to the fullest, especially the Lt. Gov. of
Marketing (I was the Evaluator at a demo meeting for the FAA just last week!) - that's
what we're here for! Hope this helps, and best of luck.
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 | Franklin Chun, ATM, Daly City TM wrote: At Golden Years, we used the printed and
cable media to get the word out. Look at the Vice-President of Public Relations Officer
training manual for examples of publicity releases.
You and your club members have to be prepared to speak in front of television cameras,
at radio talk shows, TV talk shows, and give interviews to newspaper reporters. As VPPR, I
went before City Council and the TV camera for five minutes before the whole city
audience. The club got exposure on another city's cable network. We were published for 52
continuos weeks in printed media and got two members for neighboring clubs. The local club
net got the club one member. Another newspaper got one member.
Networking will get you plenty of new members. My friend works at a bank. I sold him
the benefits of TM and he joined with 4 of his co-workers.
I just worked a High School Career day and put out club flyers to prospective members.
"I am too busy or some other excuse." My best approach is to develop a script
of the Toastmaster benefits. I am a salesperson and a closer. When I hear "I am too
busy." I reply with "AIDA."
ATTENTION: "Are you too busy to invest in yourself to make more money, business,
or better position?"
INTEREST: I increase their interest by this stmt. "CEO have five major
characteristics. The primary one is Public Speaking. If it is good enough for your
boss...you should check it out."
DESIRE: You cultivate their desire by telling them about the benefits and how much FUN
they'll have. Their personal self-confidence and self-esteem will be developed to their
peak.
ACTION: You bring them to ACTION by attending a club meeting or doing a demo meeting or
having them fill out an application with MONEY (cash, check, or deposit) and commitment.
Your club members must ask for the order (more than once!).
Be prepared to answer hard questions - Why did you join TM? My best answer is "As
a copy machine salesperson, I was asked to speak before the Women's Business group. I
didn't know a speech from a hole-in-the-ground. I did presentation to individuals and
small teams. The group had 350 women business owners. Not only did I lose 350 immediate
prospects, I lost their husband's company business, and a infinite amount of referral
business. That's why I am a public speaker. Can you afford not to be a public
speaker?" You can use this or a similar example.
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 | Vincent Li [vli@mpr.ca] wrote: Well, being secretary for our club for the past 3 years,
one thing I like to do is write up the minutes in a more fun and readable format than
simply recording who did what. We started out life as a corporate club and Email was the
main form of communication. I simply send out an email with the minutes after each
meeting. The minutes contain what happened at the meeting, focusing on the speeches that
was delivered, who was in attendance and upcoming event calendar as well (with count down
to next Christmas!) 8-) The idea is to allow members who missed the meeting to find out
what they have missed and kept updated. For past minutes, They are available online:
http://www.oocities.org/Athens/Acropolis/8999/ under "Past Meeting Minutes".
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 | One of the best things I did for myself was to create a blank minutes form that
contained a pre-printed meeting format (with blanks as appropriate to fill in the weekly
details). I included a list of the club's members (along with phone numbers) on that form,
so as people came to the meeting I could simply "check off" their names. This
enables me to quickly keep our weekly role without having to stop and write down someone's
name who may have come in a bit late while I am preparing for a speech! |


 | It's fun to change the seating arrangement of your room from week to week. Don't be
afraid to experiment with the arrangement. This way, the speakers will get used to
speaking regardless of the seating arrangement of the audience. |

This Document Last Modified on April 29, 1998.
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