A jumbo jet was making its approach for landing in Seattle yesterday when an electrical malfunction disabled all of the aircraft's navigation and communication equipment. Due to the clouds and haze, the pilot could not determine the jet's position and course to steer to the airport.
The pilot saw a tall building, flew toward it, circled, drew a handwritten sign and held it to the plane's window. The pilot's sign said, "WHERE AM I?" in large letters.
People in the tall building quickly responded to the aircraft, drew a large sign of their own and held it in a building window. Their sign said "YOU ARE IN AN AIRPLANE!"
The pilot smiled, waved, looked at his map, determined the course to steer to SEATAC airport, and landed the plane safely.
After they were on the ground, the co-pilot asked the pilot how the "YOU ARE IN AN AIRPLANE!" sign helped determine the plane's position. The pilot responded "I knew that had to be the MICROSOFT building because, similar to their help-lines, they gave me a technically correct but completely useless answer."
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