| Frequently
Asked Questions
Here are some
questions that we are commonly asked and their answers. If your
questions are still not answered, please feel free to contact
us.
What
is a live-in caregiver?
What happens if the caregiver or the employer decided to
terminate employment?
What is the employer-employee contract?
What happens if the employer-employee contract ends after one year?
Are employers required to register with the Workplace Safety and
Insurance Board (WISB)?
What is your agency fee?
Does Distinction Home Care have a guarantee for their placement?
How long does it take to sponsor a person overseas to work in Canada?
What is the process for selecting the right candidate for the job?
Where can I find more information on domestic workers?
Q. What is a live-in caregiver?
A live-in caregiver is a person who provides full-time, unsupervised
care for children, elderly, and physically challenged individual
in
a home setting. This person boards with the person for which
care is provided, making them available 24-hours essentially.
Q. What happens if the caregiver or the employer decided to terminate employment?
A caregiver or employer can terminate employment at any time
as long as there is a proprer notice or termination pay in lieu
of notice. If the caregiver decided to terminate employment for
whatever reasons, he or she can seek for another job as long as
the work permit is valid. Caregivers whose work permit is expiring
can ask for extension by submitting an application to Canadian
Immigration. A processing fee applies. To obtain an "APPLICATION
TO CHANGE CONDITIONS OR EXTEND YOUR STAY IN CANADA"(IMM1249),
please call CIC 416-973-4444 If the employer terminates employment
for whatever reasons, he
or she can hire another live-in caregiver suitable for her needs
by submitting another application to HRDC for job offer confirmation.
Employer can only employ one live -in caregiver unless otherwise
there is a special needs required to hire two person.
Q.
What is the employer-employee contract?
This is a document required by the Canadian immigration office for a situation
where the employee is participating in HRDC's caregiver program. The contract
outlines the terms of employment and contains information such as hours of work
and job duties.
Q.
What happens if the employer-employee
contract ends after one year?
Contract worker's permit can be renewed year after year by signing
employer/employee contract agreed by both party.
Q. Are employers required to register with the Workplace Safety
and Insurance Board (WISB)?
Yes, as an eployer, it is mandatory that you register with the
WISB within 30 days of hiring a caregiver.
Q.
What is your agency fee?
Our fee is the first month salary net + GST for employers who is hires a full-time
caregiver and is payable upon employment. However, if the employer requires a
trial period, we can allow one week before any payment is due. A flat fee of
$450.00 is charged for employers who wish to hire a casual or part-time caregiver
from one to two months period. A rate of $15.00/hr is charged for someone who
wish
to
hire
a caregiver for few hours (minimum 4 hours).
Q. Does Distinction
Home Care have a guarantee for their placement?
Yes. All
services are guaranteed for 3 months upon employment. This means
that if the placement does not work out for the employer, we will
find a replacement at no cost to the employer.
Q. How long does it take to sponsor a person overseas to work
in Canada?
Hiring
a foreign live-in caregiver from overseas varies from one country
to another.
Philippines: 6 months to 1 year
Hongkong/Singapore/Libya/Israel: 2 to 4 months
Q. What is
the process for selecting the right candidate for the job?
Process
of selecting a candidate depends on clients needs. Our candidate
database can be queried based on any key information such as
skills, educatiuon, and work experience. We will only consider
the right and qualified candidate depending on
clients needs and expectation.
Q. Where can I find more information on working as a domestic/caregiver
in Canada?
You can find more information on the Ministry of Labour website:
http://www.gov.on.ca/LAB/english/es/factsheets/fs_domestics.html
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