MARIA GOMEZ

#310 - 345 Lebreton Street South
Ottawa, Ontario K1S 4L5

OBJECTIVE

To obtain a full-time position which I can use the skills and abilities I obtained from my years of work experience and my recent college studies.

HIGHLIGHTS

Strong skills in monitoring and controlling computer operations.
Competence to interpret documents like charts, maps, and acquire specialized knowledge.
Able to develop ideas into workable plans.
Ability to establish rapport with a wide variety of clientele.
Able to identify problem causes; determine steps to resolve them; assess solutions.
Skilled at working independently and in groups.
Able to multi-tasks and delegate responsibilities.
Creative thinker
Fluent in Spanish & English

COMPUTER KNOWLEDGE

Computer Fundamentals; A+ courses; Networking Fundamentals; Windows 2000 Professional & Server; Windows 2000 Network Infrastructure; Windows 2000 Directory Services; MS SA; Accpac Version 8; Webpage Design fundamentals.

RELATED EXPERIENCE

Installing and assembling hardware and software in the computer
Working with Excel, Wordperfect, MS Word
Secretarial and administrative duties; typing speed is 45 wpm
Adding and removing employees and staff members to different security levels.
Setting security features to accomplished the workplace stated goals.
Surfing the Internet to acquire knowledge and understanding.
Prepare to work in any area of the network administration.
Install and configure Windows 2000 server.
Deploy Windows 2000 Professional
Install and configure ISA Server (Firewall)
Design my own website
Experience in Customer Services

EDUCATION

Nubex Technologies Inc., Ottawa, Ontario Technical Support Specialist Certification Program	2002
Willis College of Business & Technology, Ottawa, Ontario Multi-Platform Network Architect Diploma Program	2000 - 2002
The Career College, Calgary, Alberta Accounting - Administrative Clerk Diploma Program	1992 - 1993
University of Calgary, Calgary, Alberta Faculty of Science Program	1988 - 1989

WORK EXPERIENCE

Mail Processing Clerk CIBC Data Center, Calgary, Alberta	1993 - 1997

Responsibilities included:

Using WordPerfect and Excel software.
Balance cash book journals.
Distributed mail & statements to 243 different branches.
Trained new employees.
Participated on the Operational Excellence Committee which resulted in saving money.

Crew Training McDonald's Restaurants, Calgary, Alberta	1988 - 1991