QCFI PUBLICATIONS
 

UNDERSTANDING ISO 9000 : 2000

 

Prof. V. Narayana

 K.S.Prakash Rao

 K.Ganapathy

  • Why are revised standards needed,

  • process approach,

  • QM principles for improving organization performance,

  • structure and features of ISO 9000:2000 family, Relationship between ISO 9001:2000 and ISO 9004:2000,

  • terminology used in it, structure of ISO 9001:2000 Quality Management Systems - requirements;

  • clause by clause understanding requirements, documentation requirements,

  • records required, correspondence between ISO 9001:2000 and ISO 9001:1994;

  • transition arrangement for ISO 9001:2000, frequently asked questions,

  • text of international standard ISO 9001:2000 - 147 pages

  • ISO 9000 : 2000
    ISO 9000 : 2000 otherwise known as Quality Management System is revised system of earlier ISO 9000 series of standards. A mistaken notion exists amongst many that it is for exported oriented organization. It is a must for every organization.
  • 147 Pages • 2001 • Rs. 100
     
 
 
ISO 14000

 

Manish Pharasi

 Nihar Pradhan

  • Environmental Management System,

  • need,

  • scope and benefits, definitions,

  • architecture, requirements,

  • documentation,

  • audit and certification,

  • environmental related legislation in India and critical issues.
  • ISO 14000
    Greatest disservice to the future generationdone by 20th century particularly by advanced countries is polluting this mother earth. Alate but nevertheless much needed realization brought into vogue this Envitornmental Management System in the form of ISO 14000. An ideal book to get the knowledge about basic principles and efforts in this direction pursued now.
  • 113 Pages • 1998 • Rs. 100
     

  • A power point presentation in CD Rom

  • Nearly 272 Slides • 1998 • Rs. 1000
     
 

ELECTRONIC COMMERCE

 

Manish Pharasi
Nihar Pradhan

New Seven Tools are in 9 Modules
  • Evolution of internet and E commerce,
  • broad framework of E Commerce,
  • Types of E Commerce,
  • Embracing E Commerce,
  • Consumer in Electronic Age,
  • Technology factor in E Commerce,
  • Electronic payment system,
  • distribution in electronic age,
  • E Commerce and New opportunities,
  • Other important issues in E Commerce,
  • Glossary of terms.
  • Electronic Commerce
  • 106 Pages • 2000 • Rs. 100

     
 
     

KNOWLEDGE MANAGEMENT

Manish Pharasi

Nihar Pradhan

 
  • Knowledge Management perspective,
    Knowledge as a concept,
  • Knowledge hierarchy,
  • Knowledge Supply Chain - “6C”,
  • Knowledge in the Business Environment,
  • Technology components of Knowledge Management,
  • Software employed,
  • Essential implementation steps in KM,
  • Cultural change coverage,
  • Measurement monitoring Management (3M) of knowledge,
  • Ideal KM system,
  • Future prospectsof KM, case study examples,
    KM solution providers,
  • Frequently asked question on Knowledge Management.

  • Knowledge Management

  • 106 Pages • 2000 • Rs. 100