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Frequently Asked Questions
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How can I become a client
at Friendship House?
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You will need to set up
an appointment with one of our Intake Coordinators. We
do not accept collect calls for scheduling appointments
unless prior arrangements have been made. Please refer
to our Admission page for
more information about the admission process.
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| Does Friendship House accept
walk-in visits? |
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No, you must make an appointment. See the
Admission page
for more information. For medical assistance we refer walk-in
visits to the San Francisco Native
American Health Center.
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How do I stay active on the waiting
list?
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CONTACT US WEEKLY - by mail or by phone
- to maintain active status. Please avoid calling us "collect"
unless it is urgent. If the client does not remain
in contact with Friendship House he or she will be removed
from the waiting list.
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Can I inquire about a client at Friendship
House?
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Friendship House observes strict rules of
confidentiality with regard to client information. We
cannot share client information with anyone without written
consent from the client.
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Can I contact a client
at Friendship House?
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Only if the client is not on house restriction.
Upon admission to the Friendship House, clients are placed
on a 30 - 45 day restriction period. During this time,
the client may not write or receive letters, make or receive
telephone calls or receive visitors. These rules allow
the new client to adjust to his or her surroundings, become
familiar with the program and reflect on the circumstances
that brought them to treatment.
After the restriction period, clients may send and recieve
mail and telephone calls. Visitors are not allowed unless
approved by counseling staff prior to arrival.
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