Criminal negligence implies reckless performance of the job to inflict injury or damage on others or on the person of the employee himself, or causing huge material loss to the organization. It is the breaking point, that takes performance beyond employing normal prudence and commonsense. One who pilots an aircraft carries the safety of the lives of the passengers on board. Negligence in performance of the job resulting in loss to human life or property is not merely a misconduct and bad performance of duty, but also a heinous crime. It is described as "criminal negligence" and attracts punishment at the hands of the law, in addition to departmental punishment by the employer.

Employee ratings solely on quantum of work and a payment system based on piece rate linked on the criteria of quantity of output is wrong. This ignores quality and safety norms observed in work and results in increasing rashness, i.e. a practice towards adopting a tendency to rush blindly to perform more and more output to earn higher wages, without concern for quality or safety. An employee should be encouraged to moderate his desire to outperform others in respect of quantum of output, with the emphasis given for observing quality standards and safety norms. Employers must enforce the objectives "Safety first and Safety to the Last" and "Quality Promotes business growth" as clear goals of the organization.

Emphasis is now stressed on total quality management (TQM) to ensure perfection in service & industry. Progressive organizations also conduct research in Loss Prevention and Damage Control Measures to avert operational accidents. Total Quality Management (TQM) is recognized as the right solution for industry, business and services to survive and progress in global competition. This is the objective of the International Organization for Standardization, who awards Quality Certification like ISO 9000. Those interested to know more about total quality management are requested to reefer to the web site of Indian Institute of Quality Management. PNB has secured Quality Certification for a number of its branches

The Indian Institute of Quality Management, started as STQC (Standardisation, Testing and Quality Certification) Training Institute in the year 1988 under Indo-German Technical Program. The Institute was re-christened as Indian Institute of Quality Management (IIQM) in 1994. IIQM, Jaipur, which is one of the special Institutes set up under STQC Program will have the following mission. "To promote Learning and Application of Quality Management and allied techniques among Engineers, Managers & Senior Management Professionals with a view to enhance the Quality of Indian Products and Services"

• To undertake specific projects to support the promotion of TQM concepts in manufacturing & service organisations.

• To provide counseling services in the field of Quality Management.

• To provide a forum for exchange of knowledge and information among quality professionals and organisations

• To develop managerial and leadership qualities among personnel in organized industrial sector to support TQM efforts

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• To support Certification Scheme for quality professional

• To update the professional knowledge of its members.

Loss Prevention Association of India is an associate of General Insurance and has its office at Bombay. LPA's main aim is to promote safety through education, training and consultancy. It's broad objectives are:

1. To publicise causes and magnitude of losses and create an awareness of the need for loss prevention;

2. To provide education, training, consultancy and advisory services, and

3. To build and maintain a data bank on loss prevention.

The Association work involves both the educational and engineering aspects of safety

Those who desire to know more about Loss Prevention Association of India Ltd, which is a link site of the website of the Directorate General, Factory Advice, Service & Labour Institutes, Ministry of Labour may visit the web site dgfasli.nic.in The service is applicable to manufacturing, mining and transport industries. The DGFASLI is an attached office of the Ministry of Labour, Government of India set up in 1945. It serves as technical arm to assist the Ministry in Factories & Docks. It also advises factories on various problems, concerns, safety and health, efficiency and well being of the persons at work places. These are more applicable manufacturing industry, but commercial and service organizations can also secure valuable guidance regarding prevention of loss due to fire accidents etc.