In the age of utilisation of advanced technology along with business process and systems, the importance of the human element in the organisation cannot be minimised. Computers or Internet or even a robot or thinking gadget with artificial intelligence cannot replace human capital in business or industry, either service, manufacturing or any other category. Computers are fast, accurate, work tirelessly. They process and provide large voluminous output within seconds, but they replace only programmable repetitive human tasks. Computers cannot conduct a Board Meeting or A.G.M. of a Company. Human innovative genius and talents are not substituted by computers. In fact computers spare human worker exclusively to attend to his specialised field. Innovation and creativity are the sole attributes of human genius, while machines perform as per programmed logic.

This project reproduces five informative articles on the title "Five Business Trends Every Human Service Organisation Should Understand" from the Website of Social Entrepreneurs Inc.

What are the standards for success in the new economy of global competition and unforeseeable changes ever confronting business management? It is human capital that provides the scope for building excellence. But what is human capital? Human capital is the attributes of a person that are productive in some economic context. Often refers to formal educational attainment, with the implication that education is investment whose returns are in the form of wage, salary, or other compensation. These are normally measured and conceived of as private returns to the individual but can also be social returns. The articles on human capital and service organisations relate to management tools and strategies that optimise the value of human capital and the returns for the modern business ventures.

The group of articles under the captain "Human capital and Service Organization" is reproduced with permission from the website of Social Entrepreneurs Inc. (SEC), 6121 Lakeside Dr. #160, Reno, NV 89511 (U.S.A)[http://www.socialent.com].This is the Website of a professional organization specialised in different fields of organisational management. SEC describes its Mission & objectives as under:

"Social Entrepreneurs, Inc. (SEI) is dedicated to building strong management and operating systems within nonprofit and public organizations. Our mission is: to improve the lives of people by helping organizations realize their potential.

We fulfill our mission by providing management support services, consulting, training, and computer software systems that merge the best management practices from the business world with those of nonprofit and public agencies. Based in Reno, Nevada, we serve nonprofit community service providers, state and local governmental agencies, foundations, and state and local associations throughout the United States"

Emerging trends in business management in the new millenium clearly emphasise the importance of intellectual capital as an engine to drive business prosperity, as distinguished by sheer ownership of capital and entrepreneurship. Human capital is the core specie of intellectual capital. With fast moving changes sweeping business environment and a sense of unpredictability engulfing the future trends, it is the enhanced human value in business management that has to meet the new challenges. The group of article deals with the new techniques management under five different titles that have come to be identified as effective tool to steer the business environment in the midst of the changing matrix. to quote SEI - "A common thread across all of the trends is that they require a willingness to change. Change is unnerving to many, but absolutely essential to long-term success in the next millennium. Even very large, profitable organizations in the business world have learned this lesson the hard way. Smaller organizations with limited resources will disappear much faster."

What are these five management tools and how they help to answer to he new challenges faced by the globalised business competition and customer awareness? The next article speaks more on this.