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Michael Gilliland
MCSD, A+, Network+, CNA Certified
236 Upper Queen St.
Thorndale, ON
N0M 2P0
Phone: (519) 461-9092
A results-oriented, focused Microsoft Certified and Network professional with over 10 years' experience in the Information Technology industry. Key strengths include troubleshooting, organization and a dedication to lifelong learning. Committed to creating well-designed, intuitive and well-documented software solutions.
Miscellaneous Computer Courses (night-school): 1998-Present
Build a PC in a Day, HTML Level I, HTML Level II, Introduction To PHP, Introduction to PLCs,
Java – Applets and Applications, Linux – Administration & Support, VB.NET for Programmers,
Visual Basic – Advanced, Visual Basic – Introduction
Computer Support+ Certificate Program - (night-school): 2002-2004
A+, Network+, Operating Systems, PC Hardware, Supporting Windows 9x,
Supporting Windows NT/2000
Computer System Support Certificate – Level II (night-school): 1996-2001
Introduction to Windows NT Server, Networking Technologies/Peer to Peer,
Troubleshooting Part Two, UNIX, Introduction to Novell
Computer System Support Certificate – Level I (night-school): 1996-2001
DOS Operating Environments, Hardware Essentials, Internet Skills, Supporting Windows 95,
Supporting Windows 98, Supporting Windows NT Workstation, Supporting Applications,
Troubleshooting Part One
Computer Programming Diploma Program (full-time): 1992-1993
Accounting Principles, Applied Algorithms and Design, Assembly Language, C++, COBOL,
Communication for Systems Analysts, Computers and Information Processing,
Computer Applications Software, Computer Systems, Emerging Technologies,
Matrix and Boolean Algebra, Operating Systems I, Operating Systems II, Pascal, RPG,
Statistics, Systems Analysis and Design I, Systems Analysis and Design II
OSSD, OAC certificate: 1988-1992
Sr. Programmer Analyst (full-time): 2002 May – Present
- Responsible for maintaining/creating POS and inventory control programs written in Business Basic and VB.Net for a large client base.
- Responsible for maintaining/creating label programs for HP, Prodigy, Sato and Zebra printers.
- Worked extensively with help-line personnel to solve software problems.
- Attained MCSD, MCAD, MCP, A+ and Network+ certifications and took night school during this time.
Computer Programmer/Systems Analyst (full-time): 1998 February – 2002 February
- Responsible for supporting various users and the computer network at both company locations, maintaining equipment and ordering computer/printer supplies.
- Assisted to make the company’s accounting/inventory system Y2K compliant and converted the system from UNIX to Windows using FoxPro.
- Programmed an automated motor test station with servo controllers for production using Visual Basic.
- Kept track of computers and software in Stratford location and made recommendations when necessary.
- Attained CNA designation and took night school courses during this time.
Multi-Skilled Clerk (temporary): 1997 July - 1998 February
- Responsible for processing invoices for accounts payable and placing orders for the purchasing department.
- Grew familiar with Excel, Quattro Pro, WordPerfect and the internet.
Computer Operator (temporary): 1997 April - July
- Created identification badges for the hospital personnel and was responsible for ensuring the computer data was safe.
Computer Operator (temporary): 1996 October - November
- Entered data using Windows 95 and completed various office duties.
Computer Programmer (contract): 1996 July - September
- Debugged, optimized and tested Visual Basic programs for Windows 95 and 3.1.
Computer Operator (contract): 1996 April - July
- Operated high-end IBM PC with Windows 95,
- Converted files, scanned car pictures, created CDs and set up computers.
Computer Technician (temporary): 1995 September
- Upgraded hardware and software on many PC’s.
Computer Operator (contract): 1994 December - 1995 August
- Utilized both IBM and Macintosh computers.
- Created reports, scanned and edited car pictures in Windows 3.1.
Data Analyst (contract): 1994 July - October
- Tested software, entered and tested data concerning vehicles.
- Programming logic was needed.
Computer Programmer/Systems Analyst (co-op): 1993 June - December
- Designed and built user-friendly Windows program in Visual Basic that evaluated students by graphing and storing the test results.
Tutoring: 1993 June - December
- Tutored students in many different programming languages.
Interests
Interests include reading, biking, tennis, roller blading and golf.
References
Available on request.