Download Instructions

This section contains the following information:

· Guidelines for selecting the appropriate version of the software

· Instructions for downloading the software

· Instructions for installing the software

SELECTING QTS SOFTWARE Depending on the user's spreadsheet version, there are two versions of the software, Qts Standard or QtsPlus. The user should consult the following table to decide which version of the QTS software is applicable.
Spreadsheet Version	QTS Version	Disk Space Required	Comment
Excel 97 or above	QtsPlus	7.0 MB	Version 2.1 contains bug fixes and new models. Go here to read about Excel release specific behaviour of QtsPlus.
Excel 95	Qts Standard	7.5 MB	This version has been stabilized.
Quattro Pro	Qts Standard	7.0 MB	This version has been stabilized.

The QtsPlus requires the additional Excel Add-Ins:

· Analysis Toolkit – VBA

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DOWNLOAD INSTRUCTIONS

The software is located at John Wiley & Sons FTP server. To download the software, click on the desired version. The downloaded file may be placed anywhere on your local hard drive.

	Download File Size
QtsPlus for Excel	1.5 MB
Qts Standard for Excel	1.5 MB
Qts Standard for Quattro Pro	1.0 MB

If you are unable to access the above files, follow this link to alternative download and installation instructions.

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INSTALLATION INSTRUCTIONS

The QTS software is distributed as a self-extracting zip file.

QtsPlus Version:

Using the Windows File Manager or Explorer, double-click on the downloaded file. Either accept the default directory name (c:\qtsplus-xcel) in the pop-up window or specify another directory name (Note: The default or user specified directory will be automatically created if it does not exist). Press the "UnZip" button to complete the installation.

Qts Standard Version:

Using Window File Manger or Explorer, double-click on the downloaded file. Depending on the spreadsheet you are using with the Standard Version of QTS, specify one of the following directories when prompted. Press the "UnZip" button to complete the installation.

Spreadsheet Package	Directory to Create
Excel 95	c:\qts_xcel
Quattro Pro	c:\qts_qpw

Note: The Standard Version will not work if the software is installed in directories different from those specified above.

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STARTING THE SOFTWARE

Enhanced Version:

Start the Enhanced Version by opening the QtsPlus.xls file found in the directory specified during installation. Upon starting, the package will install a "QTS" button in the Excel main menu bar. Press the "QTS" button to bring up the selection menu of queueing models or to access the on-line documentation. Choose the model category and select the desired model. Start the model by double-clicking the model entry or highlight the model and press the "Enter" key or "Run Model" button.

Standard Version:

Start the Standard Version of QTS by opening the QTS-MENU.xls file present in the version you selected. The QTS menu will open to the Chapter 1 page, and the other chapters can be reached by selecting worksheet page tabs.

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