TROUBLESHOOTING
Q: When trying to install the software none of the hard disks that I select
Is accepted by the installation program. What's wrong?
A: Try to free some more space on your hard disk. Probably you have not
enough free space for the installation.
Q: Why when I run the game I got just the "Loading..." message and crash?
A: Be sure that you are on the MOON directory before run the game.
Another cause can be that you have aborted the sound card configuration.
The program REQUIRES a sound driver, even if this driver is the "No
digital sound card" or "PC Speaker". If you really don't want any noise
or music, go to the game menu "Options" and disable Effects and Music.
Q: What means when I try to run the game and the following message appears:
"FATAL ERROR: Impossible to allocate memory ......."?
A: You need to free some more base memory for the game. A easy way to do
that is pressing F5 during the DOS initialization, after you have turned
the computer on, in order to skip the CONFIG.SYS and the AUTOEXEC.BAT.
If it doesn't solve the problem press F8 instead and answer yes just to
the commands HIMEM.SYS and DOS=HIGH (or DOS=HIGH,UMB).
ATENTION!!! An almost fail-proof way to workaround this memory problem is
to disable some of the sounds that the game normally loads to memory.
1 - Go to the DOS prompt and at the MOON directory type the following
commands followed by ENTER:
copy moon.01 moon.03
copy moon.01 moon.05
2 - Try to run the game again. If it doesn't work, type:
copy moon.01 moon.08
3 - If it doesn't work try the following commands, they will disable
some nice sound effects but don't prejudice the game at all.
copy moon.01 moon.04
copy moon.01 moon.06
copy moon.01 moon.09
copy moon.01 moon.10
copy moon.01 moon.11
3 - if everything fails try to select "no sound card" on setup.
Q: Everything is fine but the music is too much higher or lower than the
sound effects. What to do to solve this?
A: If you are running on DOS, use the proper utility that is provided with
your sound card to adjust the music and the digital sound volume and set
it to better levels. Each board have their own program and can be called
MIXER, MIXSET, SETSOUND, etc.
Windows 95 users can type ALT-TAB to return to Windows and click on the
Speaker icon in the tool bar to call the sound board mixer.
Q: Can I use my joystick with this game?
A: No. This game was designed to be played using the keyboard.
Q: Why I got a "File corrupt" message even if I have installed all the
files successfully? Sometimes it runs but later it crashes with the
"STACK OVERFLOW" message.
A: If you really installed it correctly the problem may be that you are
running on the limit of the necessary memory and there is no space for
the game internal file handlers.
Check the "FATAL ERROR" question for possible solutions.
Q: Some sounds seems to be clipped. For example: When it's supposed to be
heard "Ok. Ready to return" it sounds "Ok. Ready to ret" instead. Why?
A: You probably are running with the minimum of the necessary memory, so
the program "cut" some sounds to free extra memory.
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