Right-Click Problems in Version 4 Browsers

Kenn's
Tech
Notes

19990609: Right-Click Problems in Version 4 Browsers

June/1999
Tech Note #9

There were a few scattered reports that, after running the anti-virus update for Windows 9x, a right-mouse-click in Netscape 4 and/or MSIE 4 caused the application to terminate with an invalid page fault. The right-mouse-click problem did not affect any other applications, and did not affect the majority of workstations with the version 4 browsers.

I tested a problem machine, and determined it was the version of WebScan in combination with very unique software installations which caused this to happen. An updated version of WebScan solved the problem, and this will be included in the next anti-virus installer for Windows 9x. I am hoping this update will be available before November 1999.

DISCLAIMER: This document is intended for the reference of computer support personnel within Winnipeg School Division No. 1. There is no warranty or liability if procedures recommended here have an adverse affect on any systems. Use them at your own risk. Any trademarks mentioned are the property of their owners, none of whom have certified any information provided here. Opinions expressed here are personal only and do not represent the policy of Winnipeg School Division No. 1 or any other organization anywhere.

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