Interpersonal Communication
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Project 1 - Conversing with Ease
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Time: 10 - 14 minutes
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Objectives:
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Identify techniques to use in conversing
with strangers.
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Recognize different levels of conversation.
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Initiate a conversation with a stranger.
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Use open-ended questions to solicit
information for further conversation.
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Project 2 - The Successful Negotiator
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Time: 10 - 14 minutes
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Objectives:
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Project 3 - Diffusing Verbal Criticism
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Time: 10 - 14 minutes
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Objectives:
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Respond non-defensively to verbal
criticism.
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Employ a five-step method to identify
the problem, diffuse the attack and arrive at a solution.
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Project 4 - The Coach
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Time: 10 - 14 minutes
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Objectives:
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Project 5 - Asserting Yourself Effectively
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Time: 10 - 14 minutes
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Objectives:
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Enjoy the mental and physical benefits
of being assertive.
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Emply the four-step method for addressing
a problem and asking for help.
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Overcome resistance to your requests.
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