Troubleshoot Un-installation Tasks

My FAQs > System Administration > Windows

Last updated on Nov 08, 2002

How to uninstall Norton AntiVirus by using the Rnav2003.exe removal utility?

You want to use the Rnav2003.exe utility to uninstall Norton AntiVirus (NAV). Rnav2003.exe is a utility that manually uninstalls the program files and registry entries that are installed by NAV 5.0/2000/2001/2002/2003. It does not remove the files or registry keys for the virus definitions, subscription information, entries in the Task Scheduler, or other shared files. The utility should be used only when you cannot uninstall through the Add/Remove Programs applet. Uninstalling NAV through Windows does a more thorough job of removing the program.
For more information, visit How to uninstall Norton AntiVirus by using the Rnav2003.exe removal utility.
For information on how to uninstall NAV from within Windows, see the document that applies to your version of NAV:

If you cannot run the Rnav2003.exe utility successfully, then you must uninstall NAV manually. Refer to the document that applies to your version of NAV for help with uninstalling NAV manually.