Business Coach |
Problem-Solution-Action (PSA) Business Devopment
Guidebook |
by
Vadim Kotelnikov, Ten3
“When all else fails, read the instructions”
(Cahn’s axiom)
Company growth
stage:
Inception
Startup
Pilot Project
Roll out
Growth
Expansion
Maturity
4. |
Roll Out
 |
Organization: Simple
Management: Entrepreneurial
Technology: Launch
Financing: Early
Stage |
- limited product
revenue, proven technology being applied to the market |
pp
|
Problem
(Why worry?)
|
Solution
(What to
do?) |
Action
(How to do?)
|
4.1 |
Growth risk
|
·
Thorough business planning
·
Comply with applicable laws and regulations |
·
Prepare different types of
business plans:
Ø
Technology roll-out BP
Ø
Market positioning BP
Ø
Sales oriented BP
Ø
Manufacturing based BP
Ø
Acquisition oriented BP
Ø
Issue or problem-solving BP
·
Study laws and regulations (WTO requirements (TRIPS, TRIMS,
etc.), trade, exchange, taxation, legal, environmental protection,
standards, etc.) and do necessary jobs to meet them |
4.2 |
Technology risk
·
Upscaling of production facilities |
Prepare and launch full-scale production unit |
·
Learn from experiences of other companies
·
Make careful
business planning
·
Use external expert advice
·
Design and establish production facilities |
4.3 |
Financial risk
·
Trial marketing of the product prototype reduces financial
risk
·
High investment in full-scale production unit is required |
Raise venture capital to initiate commercial-scale
manufacturing and sales |
To raise venture capital you need:
·
Product launch
business plan
·
Marketing plan
·
Cash flow forecast
·
Preliminary orders from future customers who tested your
prototype (optional but very helpful) |
4.4 |
Marketability risk
·
Real life product marketing is quite different from test
marketing of few prototypes
·
You can't know in advance where the right fit will be |
Plan and run your marketing, advertising and selling
processes to find situations where your product "fits" with specific real
customer prospects in your targeted market |
·
Launch marketing campaign
·
Expand your contact in the marketplace
·
Develop sales network
·
Approach as many prospective customers as possible and learn
from them (the more negative answers you get initially the faster and better
you learn and enhance your marketing skills, and finally, start selling) |
4.5 |
Team & Management risk
Turbulence due to transition to full-scale business
activities |
·
Lead the team, create 'roadmap'
·
Help team manage the plan |
·
Assess strengths and weaknesses
·
Identify gaps of expertise/experience
·
Be an organization builder
·
Establish professional management team
·
Devise effective reward system |
5. |
Expansion
 |
Organization: Decentralizing
Management: Professional
Technology: Diversification
Financing: 2nd,
3rd, Bridge |
- company has product
revenues, expands its production and diversify into new areas |
pp
|
Problem
(Why worry?)
|
Solution
(What to
do?) |
Action
(How to do?)
|
5.1 |
Growth risk
|
·
Changes in the organizational structure and management
·
Innovative climate
·
Human resources development |
·
Develop control and monitoring schemes
·
Organize staff education programs
·
Maintain good communication at every level of the org.
structure
·
Ensure staff participation in decision making
·
Introduce effective incentive schemes |
5.2 |
Technology risk
New technology integration into established process
|
·
Develop in-house innovation capabilities
·
Technology acquisition |
·
Develop innovative business strategy; define and plan your projects and
products
·
Formulate technology strategy, select the best projects and make go/kill
decisions
·
Optimize and implement new product development processes
·
Motivate staff creativity in new product development
·
Conduct joint research with partners
·
Sub-contract research out to R&D laboratories
·
Acquire new technologies (search for technology opportunities,
assessment and selection of technologies, contract negotiation, legal
and
IPR aspects, after-sales cooperation) |
5.3 |
Financial risk
·
Increased cash flow and requirements
·
Need to generate additional capital |
Using your enhanced borrowing capability to tap new
financial sources |
·
Develop new financial sources:
Ø
Cost sharing with other companies/institutions
Ø
Venture capital
Ø
IPO
Ø
Mergers, acquisitions
Ø
Debt |
5.4 |
Marketability risk
Introduction of new and improved products requires
additional marketing expenses |
Expand and re-target your marketing campaign |
·
Watch the markets and adjust your marketing activities
according to the needs of your customers
·
Develop effective selling presentations
·
Expand your marketing team and train them |
5.5 |
Team & Management risk
·
New opportunities require changes
·
Turbulence due to expansion and diversification of the
activities |
·
New staff recruiting
·
Retaining key staff
·
New organizational structure
·
Project leadership and team building |
·
Be an organization builder
·
Hire and leverage awesome people
·
Develop your leadership skills
·
Delegate responsibilities
·
Find, develop and manage high-level partnerships |
6. |
Maturity
 |
Organization: Decentralized
Management:
Professional
Technology: Innovating
Financing: Stocks,
Debt |
-
company
established on the market but has to innovate and introduce new technologies
and products continuously to stay competitive |
pp
|
Problem
(Why worry?)
|
Solution
(What to
do?) |
Action
(How to do?)
|
6.1 |
Growth risk
|
|
·
Define strategic focus of the company and do strategic
planning
·
Treat your business plan as a work in progress
·
Define duties and responsibilities according to current and
future organizational needs
·
Focus on strategy - not operations
|
6.2 |
Technology risk
·
Shortening life cycle of technologies and products
·
It is difficult, if not impossible, to predict the next major
trend in any industry |
·
Establish continuous innovation system
·
Manage you portfolio and prioritize between projects
·
Develop ability to adapt quickly to changes in the marketplace
·
Acquire new technologies |
·
Collect market and technology information for new projects
·
Establish technology forecasting system
·
Conduct both short-focused and strategic R&D; for each
technology, decide whether to
develop it internally or resort to external R&D resources
·
Conduct regular
technology audits
·
Develop a business strategy supporting continuous innovation
·
Formulate a technology strategy
·
Introduce modern techniques (equity participation, etc.) to
motivate your staff be innovative on a continuous basis
·
Establish partnerships to share the cost of short-focused
research and innovations
·
Establish strategic alliances to conduct together and share
the cost of strategic research |
6.3 |
Financial risk
Financial stability, but strategic research and
venturing into new areas involves financial risk |
·
Shift from venture capital towards asset based financing
·
Share cost of strategic research with alliances |
·
Treat your financial plans and forecasts as a work in progress
·
Strengthen and continuously innovate management of your
financial sources:
Ø
Cost sharing with other companies
Ø
Venture capital
Ø
Mergers, acquisitions
Ø
Debt |
6.4 |
Marketability risk
Hot markets don't last long |
·
Market watch
·
Climate for continuous innovation
·
Sell your technology to access new markets |
·
Establish in-house technology and market watch and information
system
·
Carry out continuous market research and analysis
·
Export your technology to access new markets (market research, search
for buyers, technology pricing, contract negotiation, after-sales support
and cooperation) |
6.5 |
Team & Management risk
·
Turbulence due to expansion of the managerial team, production
staff, and activities
·
Changing focus |
·
Enhance communication within the company
·
Be prepared to re-deploy management talent, reinvent and
re-organize on a regular basis
·
Practice management by objectives |
·
Never stop learning, look for trends and opportunities
·
Devise catalytic mechanisms and lead cycles of reinvention
·
Be proactive
·
Seek timely feedback
·
Lead others to discover, vision, re-plan, act and measure
results
·
Share strategic leadership with the team |
Company growth
stage:
Inception
Startup
Pilot Project
Roll out
Growth
Expansion Maturity
|