Electronic Lead Distribution
Microsoft Outlook 97® and SQL Server 6.5 can be combined to
create a powerfull email distribution system. In a recent project
for a large Response Management client, our Client Server team
did just that. The customer required an automated means of
dispatching incoming customer inquiries and sales leads from
their Call Center to appropriate Sales Representatives in the
field. The solution entailed a custom Visual Basic 5.0 application
designed to run on the departmental task server. This application
constantly scanned the SQL Server database containing Call
Center Inquiry data. As new inquiries were added to the
database the application would dynamically generate an HTML
document and transmit the document through SMTP email to the
remote Sales Representatives assigned to the inquiry.
This solution made the
most of the email services exposed by
Microsoft Outlook 97,
capitalizing on the customer's existing
investment in technology.
To learn more about the capabilities
of Seagreen's Client Server
team, contact our Sales
team at 888.372.2221 or via email at
sales@seagreentech.com.
To learn more about
the Microsoft Corporation, Microsoft
Outlook, or Microsoft
SQL Server visit their web site at
http://www.microsoft.com.
