When you submit your first five HelpGrams, they will go to writing coaches who will give you feedback on them. Write your HelpGrams in MS Word, and send them to your team's writing coach via an e-mail attachment. Don't put your HelpGrams in the template until your team's writing coach has given you feedback on each of them. After the coach has supplied you with feedback, revise your HelpGrams accordingly. Then, input your HelpGrams into the template by copying and pasting them from MS Word.

Always "CC" correspondence with writing coaches to your team's editor and assistant editor as well as the E-ternship Director. The E-ternship Director will intervene in any potential disputes between coaches and writers.

The writing coach will send you feedback via an e-mail attachment. You will also receive an explanation of the notations the coach used to comment on your draft. Coaches will use Word's comments' feature to insert notations and comments in your text. To access these comments, simply roll your mouse over the highlighted blocks of text in the Word document.



To view all your comments, simply go to the "View" menu at the top of the screen and select "Comments."



Your comments will appear in a frame at the bottom of the page as in the picture below.



If necessary, you can highlight these comments with your mouse and print them by selecting 'Print' under the "File" menu and by printing only the selection, not the entire document.

Writing coach feedback is intended to increase your awareness of mistakes in your writing and to suggest areas of improvement--in short, to enhance your learning. Remember that coaches aren't editors. They only pinpoint issues that need to be corrected or modified in your HelpGrams. They do not correct any mistakes. Instead, they empower you to figure out how to improve or correct various issues in your writing. Think of coaches as tutors, not as editors. Keep the purposes for coaching in mind when interpreting your coach's feedback.

In addition to commenting on your first five drafts, your team's coach is available to answer questions you have about your writing throughout the course of your e-ternship. So any time you desire feedback on your writing, forward your request to your team's writing coach. And be sure to "CC" a copy of the e-mail to your team's editor and assistant editor as well as the E-ternship Director.

Since writing coaches must also write 30 HelpGrams by the end of their e-ternships, only solicit feedback from them occasionally. For instance, you will not be permitted to ask your team's writing coach for feedback on every other HelpGram that you write. Be considerate of your coach's time, and only ask for help when it's absolutely necessary.

Coaches analyze your HelpGrams for the following:

• Organization: The expert statement and the data points should be organized according to the procedures in this guide.
  
  
• Purpose: The HelpGram's content should reflect its purpose.
  
  
• Style: All HelpGrams should be concise and conversational. They should conform to all criteria in the Overview Guide, the Nuts & Bolts Writing & Style Guide, and the Reference Guide.
  
  
• Tone: HelpGrams should be uplifting and motivational.
  
  
• Information quality: HelpGrams should be informative and should contain information that readers can act upon.
  
  
• Citations: References to certain facts and interpretations should be cited according to the guidelines in this guide.
  
  
• Links: Recommended links and books should supply in-depth information that's appropriate for a general audience, and each link should provide slightly different information.