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PROFESSIONAL:
Jan 2002 -- Present
• PNC Bank
Customer Service Representative
• Operate
teller transaction systems
• Initiate
customer leads
Mar 2001 -- Present
• Pointe Communications, LLC
Co-Owner
• Develop
web pages and assist in graphic design
• Initiate and manage all sale interactions
• Involvement in all areas of business: Marketing, Finance,
etc.
Mar 2002 -- Sept
2002 • Vicor, Inc
Internship
• Assist VP
of Sales and Marketing
• Technical writing
• Coordinate corporate communication
May 1998 -- Mar 2001
• Sovereign Bank
Customer Service Manager
• Initiate
and maintain customer accounts
• Closing and settling of vault, MAC, and branch
• Supervise branch vault and personnel
• Provide computer support to Regional Manager and offices
• Maintain bank security/policy
• Train and supervise personnel
• In-store and traditional
office experience
• Hand
selected to train corporate branch in New England conversion
EDUCATION:
West Chester University,
West Chester, PA
• Communication
Studies, Major
• Business & Technical Writing, Minor
Shippensburg University,
Shippensburg, PA
• Computer
Programming Major
• Minor emphasis
on Business Computer Systems
• Designing
User Information Systems, Business Computer Systems
• Army ROTC: Cadet Sergeant, Captain of Rifle Team
SKILLS:
Computer Skills:
• C++; HTML;
Flash; Dreamweaver MX; Swift3D; FrontPage 98/00; Corel WebDraw;Adobe
Photoshop; Adobe Pagemaker; MS Office; DOS; Win95/98/00/XP
• Foreign Language:
Hebrew (advanced conversational skills)
• Registered Notary of PA
EXTRACURRICULAR ACTIVITIES:
Sept 1996 -- May 1997
Captain of Shippensburg ROTC Rifle Team
• Maintain
security on military weapons
• Train cadets in military weaponry
Sept 1997 -- May 1998
USA Collegiate Boxing
Resume
in Adobe PDF format
Resume
in MS Word format
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