Experience
Affiliated Computer Services, Atlanta, GA (2002 to present)
Web Content Specialist
• Manages content for Georgia Health Partnership web portal (http://www.ghp.georgia.gov)
• Planned out content strategy prior to launch and continues to mainatain site post-launch
• Built company intranet using the Microsoft SharePoint software under a tight deadline and continues to oversee content strategy
• Works closely with Georgia Department of Community Health to make sure site content is current and meets federal and state requirements
• Assisted in the management of customer feedback emails
• Creates content using the Interwoven TeamSite Content Management System

Cox Interactive Media, Atlanta, GA (1998 to 2002)
Network Producer (1999 to 2002)
• Acted as liaison with Cox TV and newspaper, handling day-to-day issues for 11 television web sites and 16 newspaper sites
• Served as project manager for redesign of nine television web sites and six newspaper sites and the creation of eight newspaper sites
• Worked daily with television and newspaper producers to resolve site issues and push forward new site initiatives
• Guided initial content build-out on network of 16 Cox cable web sites
• Managed production and provided guidelines for Autos, Homes and News channels across network of 22 local city web sites
• Worked with sales team to provide opportunities for sponsorships and handled integration of third party content in areas of autos, weather, traffic, tv listings and snow reports
• Published internal documentation on CIM intranet to help staff use web site products
• Proficient in MS Excel, MS Word, MS PowerPoint, Adobe PageMaker, Adobe Photoshop, and am knowledgeable in Windows 95, 98 and XP environments
• Two-time finalist for CIM Icon Awards: Internal Customer Award (2001) for partner management and Productivity Award (2000) for redesign of company intranet

Content Producer (1998 to 1999)
• Provided daily updates on Fastball.com, including game stories and breaking news
• Wrote headlines and teases for stories on homepage and team pages
• Wrote and edited bi-weekly content package covering minor league baseball
• Hosted site chats on minor league baseball
• Moderated and transcribed chats with Major League players
• Attended 1998 World Series and submitted stories from Yankee Stadium
• Supported production of first arod.com site, which was hosted by Fastball
• Redesigned HTML templates for minor league section
• Designed and built interactive packages for the World Series, All Star Game, Spring Training and Hall of Fame inductions
• Fastball was named Yahoo!’s best baseball site for three straight years

Manpower, Inc., Pensacola, FL (1997 to 1998)
Office Assistant
• Operated a computer help desk for the State of Florida Department of Children and Families
• Handled purchasing of computer equipment for the district
• Project managed large-scale computer installations

Education
University of West Florida, Pensacola, FL (1995 to 1997)
• B.A., English/Creative Writing
Santa Fe Community College, Gainesville, FL (1994 to 1995)
• Associates Degree