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The refresh button will resend and update all the information.
You can check the boxes beside the Server Name to mark your favorite servers. Clicking "Favorites" will reveal and refresh those you have chosen as favorites.
Your "Configure" is quite important. If you installed H2 in the default directory, the "Game Directory" box should contain something close to "C:\Program Files\Heretic II\" Your player name is your choice. This name will be visible to the other players. "Custom Config" is not necessary and can be left blank. Your "Skin" can be left blank, in which case you will show as Corvus, or you can enter your skin of choice's name such as "male/cyborg" or "female/shannon" The "User Directory" is the same as "Game Directory."
The other buttons on GameSpy Lite are links to GameSpy or H2 related pages.
Sometimes, while loading or refreshing the information from GameSpy, you might get an error box denoting the connection to GameSpy has been lost. It will say, "Master Server did not respond!" Check your connection to the internet. If you're all set, it may be the GameSpy network is feeling out some problems, and you should check back later.
There are other ways of connecting to a hosted Heretic II game. Through the game menu, you can select Multiplayer > Join Server. In the Address Book, you will list IP numbers of servers, then when refreshed, will be shown so you can connect to them. You can attain these IP numbers from your friends, and there is a list of active Heretic II servers at Gameaholic.
GameSpy offers more than GameSpy Lite. GameSpy Arcade offers more options than GameSpy Lite does, including buddy lists, chat, and a crap-load of other supported games. GameSpy 3d also supports Heretic II and even more other games.