The ViG-120 Broadband IP Phone is more than a telephone for the individual user. The applications of the ViG phone system include many for multinational corporations. All result in cost-savings and increased business opportunities. Some of these industry applications are listed below.
 

International Toll-Free Direct Connection

The ViG Phone systems is able to function as International Toll-Free connections at a fraction of the cost of International Toll-Free Leased (ITFL) lines offered by domestic and international telecommunications providers. The international toll-free feature can be remotely accessible from your home and mobile phones, just like a normal ITFL line. This is one of the basic functions of the ViG Gateway feature.
 
Business requiring international toll-free lines would directly benefit from this basic ViG Phone feature. Trading houses, logistic management, regional offices, and practically any businesses involving high volumes of point-to-point international calls can see huge cost savings of up to 80% instantly.
 
Travelling executives, fund managers, and bankers can also benefit from the portability of the ViG phones. They can enjoy the cost-savings of toll-free international calls and remain connectable at the same ViG number wherever the location of the ViG phone is with them.

Customer Call Centers

VIG Broadband Phone has several features allowing it to be deployed in Customer Service Call Centres. The following are examples of how the ViG Phone can be deployed in Call Centres:
 
Web-based International Call Centre
More Call Centres are having Internet interfaces to take advantage of the Internet global reach and accessibility. This web interface enables users to contact Call Centres via their Customer Service webpages. Web-based Call Centres are very useful to businesses dealing with international clients such as hotels receiving advance bookings from overseas guests.
 
Such Call Centres are easily deployed using the VIG Broadband Phone. The ViG Broadband phone uses international VoIP (Voice over Internet Protocol) standards. Any calls can be made between a VIG and any PC enabled with VoIP software (eg. Netmeeting).
 
Remote Location Call Centre
Call Centres can be located in remote locations to take advantage of lower labour cost , time zone differences, and language issues. For example, some call centres which require 24 hours service such as banks providing 24hrs Credit Card Assistance services. Traditionally, expensive International Toll-Free Leased lines are used for Remote Location Call Centres.
 
The ViG phone system act as a toll-free link between the local Customer Service Hotline and the Remote Location Call Centre. These call centres take advantage of the ViG toll-free international calls to lower cost and be affordable. Such Call Centres are able to increase productivity, reduce cost, accommodate multiple languages, and run 24 hours a day.
 
(The VIG Phone system is flexible and can be customized for various existing networks.)

Global IP Corporate Phone Network

Transform your corporate localized phone networks into a single global IP PBX (Private Branch Exchange). Reduce cost by integrating voice and data into a single data network. Eliminate the need for redundant PBX equipment. The ViG phone system csn run on servers performing all the same functions of a traditional PBX.
 
Each ViG multi-location IP PBX can 32 lines in each office. The ViG can be employed as an internal network within multinational corporations to complement or replace existing phone extensions systems.
 
Enable seamless toll-free international call transfers in corporations with offices distributed across various countries and regions. These offices can be linked as one virtual office. Internal extension numbers can be called just like they were virtually located in the same building.