William Clifford
Introduction
Professional Experience
Technical Expertise
Resume
 
Project Date: ##/##/####

Knowledge Management System

Network Diagram
Project Goal
  • To replace existing mainframed base system, with a client/server based system.
  • New system will have full 'Knowledge Management' capability, including: Document Management, Contact Management, email, desktop faxing, network printing and network scanning functionality.
  • New system will offer maximum fault tolerance.
  • System must have remote connectivity for mobile users.
  • Install and configure new switched based local area network.
Project Considerations
  • Firm decided on PC DOCS DOCSOpen document management software, InterFace InterAction Contact Management software. Both SQL Server based network applications.
  • Firm decided on complete Microsoft Backend (utilizing all of Microsoft's BackOffice Suite).
  • Firm spans several floors (~200 users).
Project Implementation
  • Switched based network using 3COM family of products. Using 3COM's Transcend for network monitoring and troubleshooting.
  • Divided network into two segments, each with their own WINS server. Primary servers (PDC and BDCs).
  • Use Microsoft SQL Server (v6.5) for SQL based network applications.
  • Use Microsoft Exchange (v5.0) for email functionality.
  • Use RightFAX faxing software for desktop faxing functionality.
  • Use Microsoft's SMS for system and desktop management.
  • Use Shiva's LANRover products for Remote connectivity.
  • Configure File Server, SQL Server, SMS Server, and Exchange/RightFAX server with RAID 5 storage array's.
  • Use ARCServe for system backups. Implement a weekly, and Monthly, backup rotation.