Please read the entire agreement. The agreement ends with the text "END OF AGREEMENT" GUARANTEE: You are guaranteed that we will send the number of visitors to the URL you specify within 30 business days of our receipt of your payment. If you pay by check (or online check), this 30 day period will commence 5 business days after our receipt of payment or when your check clears, whichever occurs last. REFUNDS: If we are unable to deliver the number of visitors promised within 30 days, you may claim a refund. In the unlikely event that we cannot deliver the number of visitors promised, we will provide a refund of your entire purchase price on a pro-rata basis. In cases where refunds are claimed, we reserve the right to require proof that the proper number of visitors were not delivered. Stats, data and other information from third party counters (e.g. Extreme-DM.com, hitbox) are not sufficient to establish a claim. These counting systems tend to yield an improper count. If we dispute your claim, you must provide us with RAW server logs from the site and time period in question - this is the only reliable method of counting a visitor. SITE CONTENT: (1) We cannot deliver visitors to sites with popup windows (with one exception, see below). Any additional window generated by your site shall be considered a popup window, including popunder windows and javascript alert windows. If a popup window is installed on the URL at any time, we may stop the campaign and you will not be entitled to a refund. EXCEPTION: We generally allow a SINGLE popup generated by EXITEXCHANGE.COM. EXITEXCHANGE.COM provides relatively non-annoying popups and is the only approved popup ad. We do reserve the right to require that you remove the exitexchange.com ad if we find that they are annoying to users. (2) We cannot deliver visitors to sites containing content that is not appropriate for viewing by a general audience. Inappropriate content includes, but is not limited to, adult content, hate text, illegal content (in the US) and content that encourages illegal activities or violence. What constitutes inappropriate content shall be determined at our sole discretion. We will review your site before beginning the campaign. If your site is changed during the campaign such that it includes inappropriate content, we may stop your campaign immediately. In this case, we will provide a refund on a pro-rata basis. LIMITATIONS: We cannot be held responsible for factors beyond our control that may interfere with our ability to deliver visitors to your URL. Such factors include, but are not limited to: downtime on your server, overuse of your bandwidth quota (if applicable), errors on your site and network outages beyond our servers. Please contact your web hosting company or network provider if you are unsure about whether your hosting account is sufficient for the program you are ordering. TERMINOLOGY: (1) In the present context, a visit generally occurs when a text file is loaded from your server (this includes HTML files). A hit occurs when a file is loaded from your web server. Since loading a single web page can cause several files to load (e.g. images), several hits usually occur when a page is loaded. Thus, the number of hits is always greater than (or equal to) the number of visits. The term “number of visitors” is interchangeable with the term “number of visits.” Several “visits” may originate from a single IP address or individual. This generally occurs when an individual returns to or reloads a webpage. (2) “Pro-rata” refunds are calculated by dividing the number of visits we delivered by the number of visits you ordered. The result of this calculation is subtracted from 1 and the resulting figure is multiplied by your purchase price to derive the “pro-rata” refund. END OF AGREEMENT