Support services

Customer Care is our commitment to ensure that all our customers receive a positive product experience from installation to usability and performance.

Our support services are staffed by highly qualified technical support team ready to solve your installation, usage, and maintenance issues. We design our software to minimize the need for technical support but free technical support is a warranty card that should keep you confident.

You can be sure that X13-VSA or X13-VSA PRO will work flawlessly in every situation. This is due to the extensive testing that takes place before any new version is approved for release into the market place. Each developer performs unit testing using test suites constructed specifically for the X13-VSA applications. In addition, each customer registered software is then tested over and over by our quality assurance team before it is delivered to our clients.

For help with technical issues about X13-VSA or X13-VSA Pro, please contact us by electronic mail.