Yousef Tuqan Tuqan
PO Box 14841 - Dubai, UAE (9714) 494-962
lorca@digi-net.com, http://www.oocities.org/BourbonStreet/3823

Objective
To find an exciting and challenging position that will allow me to develop personally and professionally while utilizing both my education and my personal qualities.

Experience
 Citibank N.A. Dubai - Quality Service Coordinator, June 1996 - March, 1997
-Fielded and analyzed 100 surveys in 5 branches across the UAE monthly.
-Fielded and analyzed 1996 Staff Satisfaction Survey.
-Coordinated the monthly reporting of over 300 surveys and 60 indicators, designed standard reporting form for the  Asia-Pacific region.
-Created, designed and edited Citiscape, an internal monthly magazine for 400 employees.
-Started GreenCiti, an organization to promote environmental awareness and encourage the efficient use of natural resources.
-Coordinated and arranged The Baldrige Review, an intensive three-week business quality review with senior management.   Composed summary report.

Education 

University of Massachusetts, Amherst
Communications Major, 1993-1996
-Assistant Editor, Developing Nations, The Daily Collegian, 1995-1996
-Intramural Football, Volleyball(team captain), 1994-1996
-Sylvan Residential Area Liasion Officer, 1994-1995
-Muslim Students Association, 1993-1996
-Drama Club, 1993-1994
Relevant Courses: -Social Impact of Mass Media; History of Communication; Theories of Communication; Communication and Socialization; Communication & Postmodern Conflict; Psychology; History of Film; Film Techniques; History of Jazz

American Community School-Amman, Jordan
High School Diploma, May 1993
-Student Government Representative, 1989-1993; Treasurer, 1993
-Assistant Editor, Yearbook and School Newspaper, 1991-1993
-Drama, 1991-1993 (6 plays, 2 Varsity Fine Arts Festivals)
-Varsity Softball, Captain, 1991-1993
-DJ, Sound Engineer, 1991-1993

Skills
-Excellent interpersonal skills(strong vocabulary, fluent in English and Arabic)
-High computer proficiency(I have designed and published my own web page)
-Intellectual abilities(High IQ, ability to learn quickly)