What Is Telephone Triage Nursing ? |
| Nurses do not make medical diagnoses. Nurses follow approved protocols or receipes when offering advice. They provide information and offer triage . This is another word for the medical "sorting " of a person's problem. Nurses offer help based on the symptoms a person describes. Critical thinking skills are used to plan, assess, implement and evaluate the assistance needed by callers. Telephone triage nurses depend on the information provided by the caller to help address their illness symptoms.. |
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| Telephone Triage Nursing |
| When Do They Work? |
| Often "After Hours" when the doctor's office is closed and illness makes the night even longer. |
| What Do They Do ? |
| Telephone Triage Nurses use their nursing skills and knowledge to give advice, provide information, & to offer support over the telephone. In a sense, these registered nurses turn in their favorite hospital tool- "the stethoscope" and use another tool- "the telephone" to reach out and help people. |
| What Equipment Do They Use ? |
| Tools such as the telephone, headsets, a computer system and written guidelines for support the nurse when a person calls for assistance. |
| Ring, Ring ...More About Triage Nursing |
| Where Do They Work? |
| Children's Hospitals Emergency Rooms Physician Offices Ambulatory Care Centers From Their Homes Nursing & Medical Call Centers |
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| EXAMPLES OF SYMPTOMS Itching Vomiting Rash Fever Dizziness |
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| EXAMPLES OF DIAGNOSES myocardial infarction diabetes mellitus cholecytitis Hansen's Disease cerebral hemorrhage |
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