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 Inbound Sales Associate
 Outbound Customer Interaction Associate 
 English Tutor
 Research Assistant
 Computer Laboratory Assistant
 Student Assistant





·         Inbound Sales Associate

        Ambergris Solutions Philippines Inc.    Ortigas Center –  (Mar 2004  - Present)      


*        Place the orders of customers regarding computer spareparts.

*        Set-up an account for new costumers who need to purchase computer parts.

*        Up-sell and cross-sell desktops and laptops spareparts.

*        Multi-task over ten applications in every transaction.              


·         Outbound Customer Interaction Associate

        Ambergris Solutions Philippines Inc.    Ortigas Center –  (Jan 2004  - Mar 2004)      


*        Conduct telesurveys in small and medium-sized businesses across US and Canada

*        Verify basic information regarding small and medium-sized businesses.

*        Update the database of small and medium-sized businesses across all the states of US as well as Canada.



·         INTERNSHIP  

Videogram Regulatory Board  - West Triangle, Quezon City -( Apr 2003- May 2003)


*        Revise the systems for classifying and locating employees' files.

*        Review and classify movies for commercial distribution.

*        Assess and check permits and license of movie producers and renting houses.

*        Evaluate the proposed bill of the congress to reorganize the organizational structure of

        the Videogram Regulatory Board (VRB) into Entertainment Media Regulatory Board

        and Anti-Piracy Board (EMRP) to make it more responsive to the fight against

        entertainment media piracy.



·         English Tutor  

Chinese & Korean Students   - UP Diliman, Quezon City - (Jun 2003 -October 2003)


*        Provide the Chinese and Korean students the concepts, structures and complexities of

        English language.

*        Assist the foreign students the proper usage of the English language.



·         Research Assistant

Prof. Aleli Quirante   - UP Diliman, Quezon City - (Per project basis)


*        Conduct surveys, focus interviews and FGDs.

*        Transcribe interviews and FGDs.

*        Recode and analyze data.




·         Computer Laboratory Assistant  

 UP Population Institute - UP Diliman, Quezon City - ( Nov 2002 - Feb 2003 )


*        Prepare powerpoint pesentations for seminars

*        Assist seminar participants.

*        Record and update computer users’ application forms

*        Encode, scan, fax, photocopy documents.



·           JJKT Enterprises  - Pembo, Makati City - ( Mar 2002 - May 2002 )


*        Attend to the needs of computer users and network gamers.

*        Make banners, art designs, letterings, etc.

*        Laminate identification cards, pictures, postcards, etc.



·           Computer Laboratory Assistant  

   Institute of Creative Writing  - UP Diliman, Quezon City - ( Jun 2003 – Oct 2003 )


*        Arrange venues for lecture and seminar series of the institute.

*        Responsible for dissminating press releases for the institute's activities.

*        Updates the institutions' official websites.




·          CSSP Dean’s Office  -  UP Diliman, Quezon City - ( Jun 2002 - Nov 2002 )


*        Disseminate communications to the different deprtments.

*        Record and update faculties’ and employees’ service records.



·           Graduate Program Office, CSSP - UP Diliman, Quezon City -( Nov 2001- Jan 2002 )


*        File registration forms of graduate students in their university files.

*        Transcribe minutes of the meetings.

*        Log communications and other documents.








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Department of Communication Research

College of Mass Communication

UP Diliman