Any inquiries about any of our services or materials may be sent to: Immaculate Conceptions Inc. 10501 Lake Monteray Dr. #105 Orlando, FL 32821 imconprops@yahoo.com RETURN POLICY Due to the nature of the items produced, all sales are final except under the following conditions: If an item you receive appears to be damaged (as what may be a result of workmanship or shipping abuses) you must notify us immediately upon receipt of your order (maximum time allotted: 3 days), at which time it may be returned to Immaculate Conceptions for repair or replacement. Any items that have been altered from the condition that it was originally received cannot be returned. If valid evidence of lack of quality or shoddiness in workmanship can be shown against the product(s), the product(s) may be returned for repair or credit. Your order must be returned undamaged (unless the reason for return) and unmodified, postmarked within 5 days upon receipt of your order. Please make special note of the following: The items sold are for display purposes only. Immaculate Conceptions Inc. or any of its craftspeople are not responsible for any damages incurred by abuse, mishandling or attempted disassembly of products. There are no cancellations, returns, refunds, or exchanges of any kind with special/custom ordered merchandise.