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Your Gate To BSC

(Please note that this is an internal file only, used for a thesis presented on the subject.Any inquiry Pleasecontact  shaw4545@yahoo.com )

         

Robert Kaplan

PROFESSOR, HARVARD BUSINESS SCHOOL

 

The message to the IT executive would be: If you want to sit at

the strategy table, it doesn’t exist, so you have an opportunity to

build it—defining the strategy, participating in this process.

—DAVID NORTON

 

The Whole Book On Our Server

     

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The Whole Balanced Scorecard Book On Our Server

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Table of Contents

Balanced Scorecard, Balanced Strategies
 
by Susan Cohen

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From BetterManagement.com

Scorecard and Performance Management

The Balanced Scorecard is a strategic performance management methodology that translates strategy into action throughout every level of an organization.

Balanced Scorecard
The Balanced Scorecard is a management methodology that uses a range of performance measures to define business goals and monitor performance drivers to achieve strategic objectives.

Key Performance Indicators
Key Performance Indicators (KPIs) are quantifiable performance measurements used to define success factors and measure progress toward the achievement of business goals.

Process Management
Techniques such as Six Sigma, Kaizen and Lean Manufacturing are used to monitor performance constraints, uncover production issues and perform root cause analysis to promote efficiency and process improvement.

Activity-Based Management

Activity-based management (ABM) is a cost accounting tool applying cost analysis, target costing and management accounting across the organization. Activity-based management (ABM) enables managers to enhance profits through cost control and tracking practices.
 

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