Instrument Repair and Service

Instruments need to be repaired on a regular basis. Here is the process to go through. Sometimes the instrument can be repaired by Mr. Shimmons if it is a simple problem. Sometimes Mr. Manley will be able to fix it at his house and sometimes the instrument goes to the repair shop. PARENTS should NEVER try to fix instruments by them selves. I have had students bring me their instruments in pieces after "Dad" tried to fix it the night before. I've even had a parent melt their students instrument! Here's what to do;

• Have your student let Mr. Shimmons know immediately of the problem
• He will then look at it and decide if it needs to be sent in.
• If it does need to be sent in then your student will bring home a repair slip to be filled out and returned with the instrument after following the steps below.

  When your student lets you know that their instrument needs to be sent in to the repair shop you need to follow several steps to make sure that it gets repaired in a competent manner.

• Do Not take it to Cooks Music
• If you are still renting the instrument
  • you will probably have an insurance as a part of your contract
  • have the company you are renting through fix the instrument
• Call Herter Music or Marshall Music to let them know you will be sending in the instrument
• Arrange for a loaner instrument, if possible during this time
• Have the repair form and instrument to Mr. Shimmons the day before it is to be picked up.
• Repairs usually take one - two weeks to return to the school

  < Back to Supplies & Services