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Cafe House Pool Terrace Chances Lounge 181 Pub Ballroom room service

 

My Reports

This is my training hotel in Singapore,

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Hallo Sobat, Selamat Datang di Lembar Graha Laporan saya

New Park Centra  

New Park Centra is located adjacent to the quaint historical district of Singapore. Apart from being within walking distance to some of Singapore's most beautiful mosques, temples and ethnic shops, the hotel is also within close proximity to the Central Business District, Raffles City which houses the Raffles City Convention Center Marina Square and Suntec City with the Singapore International Convention and Exhibition Center.

Commuting to the business district and the Orchard Road shopping belt is made convenient via the Lavender MRT station, scheduled hotel shuttle-bus service and the many public bus services that operate around the hotel. The Changi International Airport is only a 20-minute taxi ride away.

 

181 Kitchener Road, Singapore 208533
Tel : (65) 2915533, Fax: (65) 2972827

 

 

Pool Terrace      

Pool terrace is terrace with swimming pool, this is place is in the 6th floor. Swimming pool in pool terrace open at 07.00am until 05.00pm, for morning pool terrace just available for the guest, which they want to use swimming pool. For morning shift just want staff in pool terrace, he just waiting for the guest, give towel, write down the identity and prepare the steamboat buffet for night shift, if any guest need some order, they just call room service or café house from pool terrace, after that room service will send their order. The different of pool terrace order and room service order is the bill, if guest order from their room, room service will send their order with room service bill, but if the guest order from pool, the room service will send the order to pool terrace and the bill using pool terrace bill, every time if the order from pool terrace we always using pool terrace bill. If the guest wants his bill signing to his room, he just writes his name, room number and gives signature.  

In the afternoon pool terrace open for dinner, star at 06.30pm – 10.00pm, served steamboat buffet, the staff sometime only two person, one captain in charge and one waiter. If got a lot of reservation or busy time, pool terrace will ask somebody or the other waiter to help in pool terrace, and the captain will pay cash for that.

If the guest also wants the other order beside pool terrace served, they can ask to the waiter and the waiter will order from café or room service.

On clear and breezy evenings, guests may tuck into a sumptuous Steamboat Buffet Dinner at the Pool Terrace.

Pool terrace is also one of facilities Hotel at six floor in New Park Hotel and complementary for guest house and member cards  

At pool side terrace included with:

·        Gymnasium

·        Steam bath

·        Restroom

·        Swimming pool

·        Health centre

·        Laundry service

·        Token operated launderette (sales at pool terrace or reception)

·        Room service for lunch and high tea

·        Seafood restaurant, steam boat and barbecue

For dinner pool terrace having steamboat and barbecue.

The items are :

For vegetables

·        Bean sprouts

·        Pak chye or long cabbage button mushroom

·        Spring onion

·        Black mushroom

·        Tong ho

·        Poh chye

·        Egg noodles

·        Yellow noodles

·        Bee hoon noodles  

For Meat :

·        Prawn tiger

·        Flower crab

·        Crab stick

·        Bean curd

·        Sausage chicken

·        Mussel

·        Fish ball

·        Fish paste roll

·        Tomato, green chill, and cucumber

·        Meat ball pork

·        Sea cucumber

·        Fish dumpling

·        Cuttle fish

·        Beef

·        Fish

·        Chicken

·        Squid fillet

·        Chicken rice

·        Egg  

Select of Chili Sauce

·        Hot bean chili

·        Thai sesame chili

·        Sambal chili

·        Green chili

·        Fresh chili

·        Dark soya sauce

·        Seafood sweet sauce

·        Vegetable oil

·        Chicken rice chili

·        Garlic

·        Butter for barbecue

The steamboat cooked by guest them self and cooked with kind of soup.

There are: tom yam soup (spicy soup) or chicken soup  

Information

Poolside dining experience. Serves delicious Steamboat Buffet Dinners. Cool drinks and refreshments during the day.

 

Seating Capacity:

160 pax

 Opening Hours :

6.30 pm - 10.00 pm (Dinner)

1) Steamboat Buffet Dinner

Dine under the stars by the poolside on a sumptuous spread of seafood, poultry, vegetables, noodles and desserts.

Price : $16.50+++ (Adult), $10+++ (child)

Time : 6.30 pm to 10 pm nightly

Minimum 2 persons

 

Checklist For Club Assistant

Morning staff

( At 07.00am - 03.00pm )

Thing to be done:

·        Report to security checkpoint to collect the key number 33 and 3

·        Go to front office to collect token and money from safe box

·        Get news paper from the information counter

·        Open all the doors at pool terrace

·        Send dirty linens and towel down (relief from café’s)

·        Check the restaurant and kitchen if the place are dirty, call up the house keeping to send someone to clean it

·        Stand by at counter, distribute towel to guest

·        Switch on the radio

·        Bring up clean linen and towel from linen room

·        Stand by at counter to distribution towel in house guest or members

·        Home sweet home

Afternoon Staff

(At 03.00pm - 11.00pm)

Think to be done:

·        Report and sign in, check the token and money

·         Go around the pool to check whoever any snack order from room service

·        Once a while go to the restaurant to help the captain in prepare the set up for dinner

·        Go break for dinner

·        Close counter. Clear all the towels back and 

Job Description

Job Title : Captain

1.     Operation of gymnasium, pool side, steam bath and rest room

2.     Do registration for guest, distribution, and collection towels

3.     To insure cleanliness of the surrounding operation outlets and its equipment and furniture

4.     To know all rules and regulation with regard to all pool side operations and ensure are abided by the guest

5.     To ensure that all facilities are properly used and returned to their respective place, ensure guest safely

6.     To cooperate and help pool side waiter in F & B service

7.     Have some knowledge if how the gymnasium are function

8.     Help out waiter in serving and clearing of food ensure that there is no delay

9.     Knowing the function and knowledge of how the equipment is used

10. To attend all guest comment complaint, enquirer and request immediately

11.  Calculate sales of the day and movement of operation

12. To ensure all exist doors are properly check and locked before leaving the premise off duty  

Job title : Waiter / Waitress

1.     Basic set up for pool side, to clear and set table after each meal and surrounding are clean

2.     Efficient, courteous, be punctual assumes at all times, a pleasant and helpful attitude towards each guest

3.     Report for work well groomed and neatly dressed in the prescribed uniform

4.     Should have the knowledge of the menu and preparation

5.     To bring any complaint by guest to the attention to the supervisor

6.     To know regulation of the poolside and ensure that all rules are abided to by the entire guest and to be alert at all times

7.     To help each other at all time especially the club assistant so as ensure a smooth running of the outlet

8.     Replenish service station with extra cutleries, cookery, glassware and lines

9.     Wash the buffet counter after all the food has been cleaned

10. To attend department training and courses assigned and performs any other duties by supervisor from time to time

To know all aspect of personal safety and fire regulation procedure  

 

Sport Facilities

The sport facilities are free for guest hotel or member of new park hotel. This place is at 6th floor, between pool terraces; before the guest goes in to sport facilities or gymnasium they have to report to pool terrace staff and writing guest book. Also for pool terrace guest who want to use the swimming pool they have to report to pool terrace staff at the counter, because we can get towel if we writing the name first.

Facilities such as the gymnasium, steam baths, and health center, swimming pool, shopping arcade and food and beverage outlets offer guests varied forms of entertainment and relaxation.

Bringing you to the doorsteps of some of the island's best and inexpensive shopping areas, the hotel also operates a regular shuttle service to other shopping areas for your convenience

For a more unusual experience, delight in exploring the beautiful mosques, temples and unique cultural spots within close proximity of the hotel.

 

I was in Pool Terrace for 1 day, that is my first day, my captain in pool terrace is Kenny Ong. After that my Manager bring me to Ball Room

 

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