Our Solution
The trustedanswer Advantage
With the trustedanswer™ solution, you can dramatically improve service to your customers and other end-users by providing dynamic, web-based support. Your end-users will find immediate, consistent, and easy-to-understand service and support each and every time they need assistance. This comprehensive hosted support solution dramatically speeds implementation time, and a fixed monthly fee covers the infrastructure hardware, software, expertise, and up-front consulting.
We offer a full range of support options that you can provide to your customers and end-users. You select the options that make the most sense in your particular business environment. The system also scales easily and has built-in flexibility to accommodate evolving standards.
Of course, the trustedanswer solution is completely transparent. End-users access your knowledge base seamlessly from your website. They are unaware that when they click on the support button on your website, they are actually transferred to our servers and are in fact interacting with us. The transition is invisible, and the look and feel of your corporate image is maintained.
So, if you need a support solution, and you need it quickly and painlessly, and you want acknowledged support experts on your team, turn to trustedanswer.
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