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RightNow Technologies and TrustedAnswer.com
Form Strategic AllianceBOZEMAN, Montana and SUNNYVALE, Calif., March 27, 2001 — RightNow Technologies (http://www.rightnow.com), a leading provider of Web customer service solutions, today announced a strategic alliance with Amdahl Corporation's TrustedAnswer.com, a premier provider of outsourced customer support services. RightNow will license its award-winning Web self-service technology, which TrustedAnswer.com will incorporate as the core component of its outsourced customer service offering. (continue with the full story)
TrustedAnswer Identified as Key Component
of Fujitsu Group InfraCare™ BrandHANNOVER, Germany, March 23, 2001 — Today at CeBIT, the largest IT technology show in the world, Fujitsu, Amdahl, and ICL announced the launch of the InfraCare™ worldwide services brand. The joint announcement was done at a press conference at CeBIT, and in London and Tokyo. The Fujitsu Group is the second largest IT services provider in the world with more than 60,000 people delivering and supporting mission-critical IT services around the world. (continue with the full story)
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