Our Solution
Outsourcing is Smart Business
There is no question that a system like the one used by trustedanswer can be constructed and deployed in-house. But is it worth it? Do you have the time and expertise to do the design and implementation? Do you have knowledge engineering expertise? Will resources be available to keep your knowledge base up-to-date and effective? Are the processes and reporting in place to deliver a consistently effective and user-satisfying experience? And do you want the long-term commitment of keeping up with multiple software and hardware changes, as well as managing these resources on a daily 24x7 basis?
More-and-more, the answer is a resounding "No."
The trustedanswer™ hosted solution dramatically reduces implementation time from months to weeks. We have thoroughly researched and enhanced available technologies in order to offer you a top-tier, comprehensive system. And because we know this business, our fine-tuned implementation procedures allow us to deploy the solution in a fraction of the time it would take you to implement yourself.
We also supply the expertise that your organization may lack, thus helping to ensure the success of your project. Our experienced knowledge engineers will work closely with your subject-matter experts to create support solutions in all known problem areas.
With the trustedanswer solution, you can substantially reduce the up-front costs for software, hardware, and labor to implement. Our fixed monthly fee simplifies budgeting and eliminates up-front consulting fees (unless special back office integration is required).
This combination of speedy deployment, ready expertise, and a fixed monthly fee frees you to focus on important business issues while we deal with the things we do best—developing and delivering a complete set of support options designed around your business rules. And we have the same business incentive you would have to provide the very best service possible, and to encourage self-service as the preferred support path for end-users.
For most people, trustedanswer is the smart business answer.
| home | company | esupport | our solution | news | employment | contact us | privacy policy | webmaster |
Use of this site indicates you accept the Terms of Use. © 2000-2001 Amdahl Corporation. All Rights Reserved.