Personal Website of R.Kannan
Integrity In Public Life & Service - Discipline
and its Qualities

Home Table of Contents Feedback

Discipline and its Qualities


What they spoke about Integrity

  • "In looking for people to hire, you look for three qualities: integrity, intelligence, and energy. And if they don't have the first, the other two will kill you"
    [ Warren Buffet, Chairman of Berkshire Hathaway Inc., which makes the long-term investments which Buffett is so adept at choosing.]

  • "Integrity without knowledge is weak and useless, and knowledge without integrity is dangerous and dreadful."
    [Samuel Johnson(1709-84), British writer, lexicographer, wrote "Dictionary of the English Language"]

  • When at some future date the high court of history sits in judgment on each one of us-recording whether in our brief span of service we fulfilled our responsibilities to the state-our success or failure, in whatever office we may hold, will be measured by the answers to four questions-were we truly men of courage ... were we truly men of judgment ... were we truly men of integrity ... were we truly men of dedication?
    [John Fitzgerald Kennedy (1917-63), 35th US President, Democrat, politician.]

  • "I define discipline as the virtue that gives you the courage and the inner resolve to do what you said you would do - when you said you would do it. Discipline is all about promise keeping. I am not talking only about those promises you have made to others such as your promise to your child to take her to the zoo this weekend or your promise to your partner that you will become a better listener, for example. I am also talking about the promises that you make to yourself; those small daily resolutions ranging from the promise to read thirty minutes a day to a personal commitment you have made to raise the standards of your work at the office."
    [By Robin S. Sharma in his article "Self Discipline"]

  • "Thus, there has come about a certain amount of weakening of the old system of values without its being replaced by an effective system of new values. The relative fixity of ways and aspirations of former times and the operation of a moral code tending towards austerity, frugality and simplicity of life profoundly influenced by the mechanism of social control and social responses. In the emerging Indian society with its emphasis on purposively initiated process of urbanisation, along side of the weakening of the social norms of the simpler society signs are visible of materialism, growing impersonalism, importance of status resulting from possession of money and economic power, group loyalties, intensification of parochial affinity, unwillingness or inability to deal with deviations from the highest standards of political, economic and social ethics, profession of faith in the rule of law and disregard of where adherence thereto is not convenient"
    [Mr. Santhanam on the progressive fall in the standards of our personal integrity and discipline]

- - - : ( o0o ) : - - -

Discipline is orderly life. It is the mark of a civilized society. It is an acceptance by a person to live in harmony with co-members of his society. A sprit of co-existence among members ensures safe existence and better life for all. Discipline is the price we pay for securing the benefits of our membership of a society or group or organization. Every citizen is a subject of the country he belongs. He is bound to abide by the laws of the country. He has no options in this matter. On its part the State provides legal protection and social benefits to its citizens. The benefits of citizenship far out-weigh the sacrifice that a citizen makes. A member of a club adheres to the bylaws and working rules of the club, as long as he desires to retain his membership. He abides by this because he gets the eligibility and enjoys the privileges of his club-membership.

Discipline is thus the necessary link between benefits offered by a group or body and one's eligibility for receiving such benefits. It makes possible the coordinated functioning of the constituent elements forming the body. It integrates the individual elements with the total entity. Discipline fosters the rule of law, as distinguished from the rule of might. It promotes peace, stability and harmony in every society. This in turn leads towards the concerted growth and development both at the social and individual domain.

Discipline does not curb or restrict one's liberty or freedom. In fact it serves to enrich the scope and content of our personal freedom. "Liberty" has no real value, unless accompanied with "Equality" and "Fraternity". Just as the bricks forming a wall do not hold together without the accompanying layers of mortar, the individuals forming the elements of a society cannot live peacefully and prosperously without an interlining spirit to live and let live.

Why Discipline?

Chaos would prevail in any organization where there is lack of discipline. There can be no smooth movement of vehicles plying in a busy thoroughfare, without traffic-regulation. No civilized and orderly life is possible in any society, group, or organization unless the constituent members agree amongst themselves to accept and to strictly abide by mutually workable and beneficial code of conduct. This ensures that the actions of one or the other member do not conflict with the interests of the remaining. Discipline is, in fact, inherent in Mother Nature that created mankind in this Universe. The Laws of Nature operate eternally with unity, uniformity, universality and punctuality.

Man gets several benefits on account of his being attached to and forming a part of a group. Man is, in fact, a social animal and he cannot exist in isolation. Robinson Crusoe can exist only in fiction. Alone man cannot produce most of his daily necessities. He has to depend on others for their supply. He can survive only as a part of a larger society. Man as a social being exhibits two prime qualities. He accepts co-existence with other fellow human beings. He also chooses to compete with others in different activities of his, to lead and march ahead of them and to overtake them. The result of this competitive co-existence is both social harmony and progress. Discipline is the key to foster this spirit of competitive co-existence amongst members of a social entity.

Two Fold Characteristics of Discipline

Discipline regulates the individual to ensure the happiness of his own as well as that of the remaining members of his society. To quote an example, while an employee has to abide by the rules of the organization in which he is serving, he also feels secure to know of what is expected of him. Discipline not only demands his obedience, but it also contributes his protection and promotion. He has to commit his due share and nothing more. He is free thereafter. He has no undefined or unrestricted liability. The contract of employment sets the boundaries for both, the employer and the employed. Discipline stipulates norms of conduct for both the giver and the receiver. A citizen has to obey the State, but the State also provides adequate law, through which the infringed citizen can sue the State to secure justice for himself against arbitrary actions beyond the ambit of Law. Discipline enforced is, therefore, a tool for your own welfare, though expressly seen as a regulation for your conduct.

Discipline Needs to be Accepted as a Way of Life

Discipline is a state of the mind. It is inherent in the spirit of the members of a group. It can be enforced by the individual acting by himself on his own free will or enforced externally by a competent authority. Real discipline is ensured only when it is accepted willingly by the constituent members as part of a social responsibility and seen as intended for their own benevolent self-interest. A citizen through his spirit of belonging to the nation proudly and willingly accepts to abide by the laws of the country. In any organization its members feel that they are secure when their interests are inextricably merged with the interests of the organization. One does not demolish the building that provides him shelter.

Discipline within an Organisation- Role of the CEO, or The Top Man

The standard of individual integrity is to a large extent dependent on the culture of the organization. In any society and at any time, a small percentage of persons by nature are upright and incorruptible. They are the few "Ever-Honest". Similarly there is another small fraction that is always incorrigible and anti-social i.e. the "Never-Honest". The creed of the remaining undecided majority, the"Ever-Weak" goes with the culture of the organization. This culture is shaped by the men that control and steer the path of the organization. If there is integrity, and commitment towards the accepted goals of the organization at the top, it automatically percolates to the middle and to further stages downwards. Similarly if there is corruption and compromising behaviour at the top, the virus is bound to descend and infest all through the system. It is progressive leadership that motivates and activates the attitude of the members. It is the leader that brings the quality of the team.

How an Effective CEO/Top-Management Ensures Discipline

As already stated the majority in the organization abides by the culture of the organization as displayed by the top management. What makes the top management effective in bringing cleanliness and purity in the organization? The CEO wields two powerful tools to bring this end. These are, first the power to conduct internal audit periodically within the organization, for identifying and detecting discipline violators and secondly the power to initiate proceedings for inflicting deterrent punishment on these violators. There should be awareness amidst the employees of the organization that these weapons do not merely exist in the codebook, but are always in active state and will be used prudently and impartially, whenever warranted.

What Promotes an Environment of Discipline within an Organization

When there prevails an atmosphere of license and permissiveness within the organization there can be no discipline. When the members of an organization lack commitment and opts to violate its rules and regulations there can be no real discipline. There can be no real discipline in a suppressive and autocratic set up. Fear can be a motivation only when threat perception is directly visible and felt. In such a set up indiscipline invariably replaces when there is slackness in the enforced supervision. Discipline cannot be enforced universally on each and everyone in the organization from the or by the top. A country cannot be ruled solely by wielding the sword and an organization cannot be managed exclusively by bending the rod. It has to be accepted willingly by the majority as a code of conduct. The enforcement tools can be effective only towards correcting a small minority of erring elements, who happen to be exceptions to good society. Discipline is secured through promotional steps, through dynamic leadership and through motivation, while preventive steps help to deal with exceptions to the rule.

There can be no discipline worth its salt, when the discipline enforcing authority itself is infected and lacks purpose or direction. In such cases enforcement process becomes subjective and arbitrary. Similarly there can be no discipline when there are no healthy industrial relations prevailing within the organization.

Effective delegation, provision of a challenging career path to the employees, linking reward to the quantum and quality of contribution, and ensuring the steady movement upwards of all deserving members in the hierarchical set-up provide for an atmosphere of job satisfaction and work-contentment. This in turn leads to a sense among the members of belonging to the organization and towards their voluntary adherence to a code of conduct.

When there are well-defined goals and performance objectives in the organization represented by meaningful performance planning at each level, along with a reward system linked to performance of each individual, there results among members, a complete goal congruence and merger of the individual or personal objectives of the employees with the objectives of the organization. This brings a total identification of the employee with the organization. Many private sector Corporate and Multinational Organizations are able to successfully implement and secure this goal.

Attitude to Discipline Enforcement Within the Organization

As discipline both confers benefits and demands commitment to a code of conduct, the average employee in the organization should not feel averse to its enforcement or acceptance. In fact healthy and disciplined administration promotes not only satisfactory management/employee relationship but also better inter-personal relations amongst the employees. An employee's relations with his superiors, peers and subordinates are streamlined, leading to overall work satisfaction. In all professionally managed corporate bodies and thriving global organizations this climate is actively fostered and prevails. But the ideal never exists in several other organizations particularly in Government and Public Sector Institutions, which are not managed by committed professionals. Discipline enforcement is managed solely by wielding executive authority through departmental enquiries in these organizations as a matter of routine. These become an end in themselves, and not a tool to secure clearly defined objectives. As a result it does not promote discipline, but creates a fear psychosis, and frustration. This leads to a feeling in the minds of the average employees that they are perpetually placed in a state of suspense or threat and the Damocles sword of a charge sheet and Departmental Enquiry will fall on their heads at any time.

Personal Integrity

Discipline should be cultivated starting from the root level, i.e. in the order of, individual at the family, individual at the organization, sub-groups in the organization and thereafter to larger groups ending with the society as a whole. When the base units are disciplined, the sum total of such units forming a bigger sector or area like a state or a nation cannot be different. Discipline at the level of the individual is Personal Integrity at home and place of work/business.

Discipline at Home

The family is the springboard of our time-honored culture. Before Indian business was professionalized, it was still thriving and successful because it was family oriented, i.e. family owned, family controlled or family managed. Family is a core group at the base of our social structure inspiring the thinking 'each for all and all for each'. Despite the backwardness, illiteracy, rampant corruption and widespread poverty in the country, Indians are still rated as one of the happiest people in the world. The culture and traditions of the 'family' in India irrespective of religious and social differences enable the people to share meager resources and live with considerable happiness. This is because within the small group of a family there is no widespread indiscipline thanks to our family culture based on a spirit of instinct respect for the elder from below; and in turn a feeling of love, affection and a spirit to sacrifice for the children by the parents. Indians when settled abroad, where the society is bereft of uncontrolled corruption, excel in service and professions over their native rivals. The family system inspires parents, though with scarce resource, to sacrifice their comforts and upbring the children with considerable effort resulting in a flush of educated and talented youngsters flooding the service industry and seeking avenues all round the world. Low-income family of one generation progresses and reaches the upper middle-income category in the next, thanks to the progress possible through education and service. Even today many youngsters in our families are afraid of doing wrong things, lest it should hurt the sentiments of their aged parents. This is an inherent control or break against disorder built in our traditions and culture. It was prevalent in edifice in all facets of our life, but in recent times old traditions are breaking very fastly. This tendency in our social values is aptly noticed and pointed out by Mr.K.Santhanam in his very informative Report, four decades ago. "In the pre-war and pre-independence era, a man was known in society by what he was. Today, he is known by what he has."


- - - : ( How Corruption & lack of Integrity in Public Servicescame about in India ) : - - -

Previous                 Top                 Next

[..Page Last Updated on 22.08.2004..]<>[Chkd-Apvd- ef]