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Module: 8 (Contd) - ICICI Bank – Corporate Internet Banking
Cash Management Services (CMS) (Page: 2 of 3)

ICICI Bank is a leading player in the field of Cash Management Services (CMS) market. The Bank’s Cash Management Service is technology driven with a versatile software, hardware and network support. Customised daily transaction reports and web-enabled reports are offered regularly to our clients. CMS solutions are designed to be company-specific allowing a corporate to efficiently manage its treasury. Cash management products cover both collections and payments.

Collection Products

Local Cheque Collections

  • One of the largest network spanning over 400 locations

  • Courier pick-up can be provided

  • Process flow can be structured to suit the company’s requirements

Upcountry Cheque Collections

  • Coverage of over 1500 locations with tie-ups with correspondent banks

  • Capability to process cheques drawn on any location in India.

  • Assured credit given with funds pooled at any ICICI Bank location. Instrument level tracking of instruments to ensure faster realization

Cash Collections

  • Cash Collection from dealers and business associates on behalf of companies

  • Cash pick-up facility in 28 locations

  • Customised MIS for cash collection

Payment Products

Anywhere Banking

  • Cheques issued payable at par at various ICICI Bank locations

  • Single account to be operated at any ICICI Bank branch for this facility

  • Ideal for small value, large volume payments

Fund Transfers

Online transfer of funds between accounts maintained with any branch of ICICI Bank

Issue of Bulk Demand Drafts/ Pay order

  • Capability to issue Bulk Demand Drafts/Pay Orders on various ICICI Bank and correspondent bank locations

  • Capability to accept online requests from the customers

  • Capability to print beneficiary advice and despatch

  • Remote printing facility

  • Simple process with a low turnaround time and delivery

Cheque Writing

  • Cheques can be issued on behalf of companies

  • Capability of processing large volumes of cheques in a short turnaround time

  • Capability of printing facsimile signatures

  • Capability to print beneficiary advice and despatch

  • Ideal for bulk payments such as pension payments, gratuity payments

At Par Payments

  • Services can be availed for the ‘at par’ payment of dividend warrants /interest warrants/ refund order/redemption payments/brokerage payments

  • Simplified and streamlined procedures ensuring smooth process flow online validation of instruments before payment

  • Regular reconciliation statements provided by the bank

  • Covering over 100 major locations through own network (90%of the payments) Arrangement with correspondent banks thereby covering over 200 locations through instruments based payments

  • ECS credit facility at all available locations

Debt Online

Debt Online is a transaction platform that offers a transparent and paperless way of investing in debt instruments in a secure environment.

Debt Online Features

  • Live quotes from GOI-secs from entities within the ICICI Group

  • Chat Facility to negotiate with the dealer and conclude deal by CIC

  • Using the chat facility is similar to using the telephone, except that the chat is done entirely over the internet

  • The system allows CIC straight through processing using a CSGL account. This ensures a smooth and automated

Settlement process.

Pre-transaction and post-transaction analytical tools available on the bank’s web site allow the CIC to monitor their transactions at any tim

FX Online

FX Online is a real time foreign exchange trading system, which provides automated quotes for FX spots & FX forwards.

FX Online Feature

  • Competitive and transparent quotes from ICICI Bank treasury

  • Transaction in a secure network

  • Instantaneous deal confirmation

  • User defined controls for currency, amount and transaction type.

Conclusion>

The descriptive narrative above in respect of both Retail Internet Banking covering individual customers and Corporate Internet banking covering business customers provide comprehensive products relating to banking service, that has enabled the bank to tap over 65 percent of all Internet banking customers in India. This is remarkable feet for a newly established bank without any carried forward goodwill.

It is particularly significant to mention that the Bank commenced Internet Banking in 1997 even before RBI issued guidelines for Internet Banking on 14th June 2001. These guidelines are reproduced in Annexure 1. Earlier issued guidelines on Risks and Controls in Computers and Telecommunications vide circular DBS.CO.ITC.BC. 10/ 31.09.001/ 97-98 dated 4th February 1998 will equally apply to Internet banking. ICICI introduced Internet Banking still earlier to the latter-mentioned guidelines. The excellence in performance in duly recognised by Global Finance magazine, organizer of the World’s Best Internet Bank Awards announcing in 2003 ICICI Bank as the ‘Best Consumer Internet Bank in India’. In addition, it has been announced as the ‘Best-Integrated Consumer Bank Site in the Asia /Pacific Region’.


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