

Registered Massachusetts Auto Body Shop	295 Littleton Road, Chelmsford, MA 01824

Accident?

Here are a couple of things to help you through an accident when it happens and then after the accident.

Accident Checklist

1.
Stop your vehicle in a safe, visible place, if possible. Turn on the hazard lights and turn off the ignition if your car cannot be moved. Be careful exiting your car.

2.
Determine if anyone is injured. Do not move an injured person.

3.
Call the police immediately (911 in most locations). Report any injuries.

4.
If another vehicle is involved, get the car's year, make, model number, license plate number, driver's name, address, license number, and name of his or her insurance company and policy number. Write down names and addresses of other passengers or witnesses.

5.
Write down the names and badge numbers of police and emergency personnel at the scene. Ask the officer how to obtain a copy of the police report for your insurance claim.

6.
If you suspect the other driver was under the influence of alcohol or drugs, ask that a breath or drug test be performed.

7.
Cooperate with police fully.

8.
Do not accept money to repair damages from the other driver. By accepting money, you may give up your right to file a claim against the other driver, even if damages turn out to be more expensive than you first thought.

9.
Do not agree to forget about a minor accident. You may see later that there were hidden damages or injuries. The other person may even file a lawsuit against you.

10.
Write down an account of what happened: include the time of day, weather, hazards, road conditions and driving speed. Draw a picture of the street, showing stop signs, signal lights, and so on. Note any skid marks and damage already on other cars involved. If a camera is available, it's a good idea to take pictures of the accident.

11.
Report the accident to your insurance company as soon as possible so they can begin to work on your claim.

What to do AFTER the Accident

After you have obtained all the information using the Accident Checklist and have reported it to your insurance company, what do you do now?

1.	Obtain a Damage Appraisal report from your insurance company.
2.	Call Ideal Auto Body at 978-256-7353.
3.	A trained Ideal Auto Body professional will inspect your vehicle, request the necessary customer information, write a repair order or estimate, and review the insurance company's appraisal.
4.	Schedule an appointment to have Ideal Auto Body repair your vehicle. If you need a rental car, contact our business partners.
5.	Drop your vehicle off at Ideal Auto Body on the scheduled date. We will take it apart and inspect it for any hidden damage. If more damage is found, we will contact your insurance company and make the necessary arrangements.
6.	Ideal Auto Body's experienced technicians will repair your vehicle using top quality paint and materials. We will clean it for your arrival on the scheduled date and time.
7.	Some insurance companies require a reinspection to ensure that the vehicle has been repaired according to the agreed estimate. Ideal Auto Body can arrange this for you.
8.	Pick up your vehicle from Ideal Auto Body, provide payment, and complete the paperwork to take your repaired vehicle home.

Monday - Friday 8:00 a.m. - 5:00 p.m.