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Other Work Experience:
Spring 2002 until Summer 2002 UNT Dept. of History Denton, TX
Student Assistant (part-time)
Answered and properly directed telephone inquiries to the Dept. of History.
Prepared documents and charts necessary for the routine functioning of the Dept. of History for the Executive Assistant to the Chair of the History Dept. Responsible for photocopying tests and other course materials.
Responsible for sorting mail for the History Dept. and running basic errands around UNT campus.
1998-2001; May 2004 to Present - AIG International Services, Inc. Houston, TX
Travel Assistance Coordinator IV
Provided real-time 24-hour telephone customer service to travel insurance policy holders needing to utilize their benefits during their travels; Responsible for organizing Emergency Medical Evacuations for policyholders at the direction of the AIG Medical Staff. Provided clinic and doctor referrals, advised of nearest US Embassy or Consulate locations.
Provided German-language document translation and real-time telephone translation for AIG Medical Staff, and AIG Travel Claims Dept.
Assisted Foreign business clients who relocated to the United States for limited periods with providing information about Auto and Homeowners insurance and other products through AIG International Services, Inc.
Fall 1997- Spring 1998 Friendswood High School, FISD Friendswood, TX
High School German Teacher
Responsible for teaching all levels of German at FHS, from beginner to advanced. Responsible for other basic teacher duties, including interaction with parents, etc. Helped with Extracurricular activities like FHS Drama.
Hired directly as Teacher-Intern from the PUMA program of the College of Education, University of Houston in lieu of student teaching.
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