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| Part One: Management |
| Chapter 1
Managers and Managing
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| Chapter 2
The Evolution of Management Theory
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| Chapter 3
Attitudes, Values, Ethics, and Culture: The Manager as a Person
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| Part Two: The Environment of Management |
| Chapter 4
Effectively Managing Diversity
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| Chapter 5
The Organizational Environment
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| Chapter 6
Managing the Global Environment
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| Part Three: Managing Decision Making and Planning |
| Chapter 7
The Manager as a Decision Maker
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| Chapter 8
The Manager as Planner and Strategist
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| Part Four: Managing Organizational Architecture |
| Chapter 9
Managing Organizational Structure
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| Chapter 10
Organizational Control and Culture
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| Chapter 11
Human Resource Management
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| Part Five: Managing Individuals and Groups |
| Chapter 12
Motivation
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| Chapter 13
Leadership
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| Chapter 14
Groups and Teams
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| Chapter 15
Communication
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| Chapter 16
Organizational Conflict, Negotiation, Politics, and Change
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| Part Six: Managing Essential Operations and Processes |
| Chapter 17
Managing Information Systems and Technologies
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| Chapter 18
Operations Management: Managing Quality, Efficiency, and
Responsiveness to Customers pdf
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| Chapter 19
The Management of Innovation, Product Development, and
Entrepreneurship pdf ppt |
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