EMPLOYMENT HISTORY:

2001 August - 2003 October

FIELD OPERATIONS TECH II, SWITCH & NETWORK, At McLeod USA Boise Idaho

Upgraded Central office software from 5ESS (14) to 5ESS (15) in September 2001.
Perform Testing of STS-1’s, VT-1’s, various data circuits. Utilizing the MCC for testing and repair and the RCV Terminal for programming of translations.
Perform Hardware and software Maintenance on Lucent 5ESS Switch.
Performed testing, and routine maintenance of various Central Office equipment to include, Lucent Mercury Echo Cancellation Unit, TELLABS Titan 5500/532, Lucent 5ESS Switch, Siemens Switch, Glenayre VMS., Lucent Anymedia, Cerent 454 equipment, various power conversion & rectifier systems, Back up Batteries, Back up Generator, and many other on sight devices and equipment.
Manufactured jumpers for installation of digital circuits.
Monitored the Lucent 5ESS, and Siemens switch, for alarms repaired any alarms
whenever they appeared.
Performed Weekly Back ups of 5ESS SM, AM, TOP, and the ASM.
Performed daily back ups of AMA data on the Siemens Switch.
Assisted NOC, NMC, in reporting outages and getting them repaired in a timely manner.
Assisted in the training of various groups with in the company on the Lucent
5ESS, to aid in their ability to perform their jobs more effectively.

2000 September - 2001 August

TELECOMMUNICATIONS REMOTE INSTALLER AND CENTREX TESTING at McLeod USA Cedar Rapids Iowa

Primary job responsibility, Centrex testing
on call person for Centrex Issue’s
Test Centrex features in remote switch's, ARS routing, Basic features, PIC's
Pre and Post testing of CO's Centrex market feature groups for CO conversions.
Performed addition and removing of features with use, of CMS and CENTREX MATE in 1AESS, 5ESS & DMS’s.
Assisted Project Manager in Coordination of weekly LEC Switch Conversion meetings.
Secondary job responsibility, Remote installation
Perform test & turn up of digital circuits(of T-1, DSO, DS1,DS3), With use of remote software.
Perform test & turn up of Carrier, & trunks in NORTEL DMS & Lucent 5ESS.
Add & Remove cross connects in DACS. (TELLABS Titan 5500/532, & ALCATEL)
Program Lucent ANYMEDIA, including internal cross connects and cards provisioning.
Performed instruction to other Technician’s on turn up of trunks in 5ESS,and on how to access Lucent ANYMEDIA for remote testing.

1999 August - 2000 September

TELECOMMUNICATIONS INSTALLATION, REPAIR, AND SERVICE at Sand Communications Cedar Rapids Iowa

Performed day to day trouble calls in Residential and Commercial Area's.
Programmed & Installation Lucent Merlin Legend and Magix Systems.
Programmed & Installation of Lucent Partner and Partner 2 Systems.
Programmed Lucent Partner VS Systems.
Installed Residential Telephone service from the D-mark.
Installed Telephone and Data lines in Various Commercial Buildings within the Cedar Rapids and surrounding communities.
Trouble shoot and repaired Lucent Partner, Merlin Legend, Magix, & Definity Systems.
Trouble Shoot and repair Intercom & Loud Speaker Paging networks.
Performed on sight training for all telephone systems mentioned above for customers.

1998 October - 1999 June

TELEPHONE SWITCHBOARD TECHNICIAN TEAM LEADER AND HELPDESK SUPERVISOR at United States Marine Corps

Delegated daily task of work to switch technician's to include assigning of work orders, maintenance tasks & performed basic programming.
Performed basic programming.
Assisted contractors with installation of DMS-100 & MSL-100 switch equipment, to include power systems and subsystem, installation of DSX panels, circuits. To replace out dated Fujitsu & ROLM Switch equipment for Y2K project.
Performed line propagation test on over 1000 lines.
Trained and supervised personnel in troubleshooting and maintenance procedures and techniques on DMS-100 and MSL-100
Established customer friendly environment for trouble reporting and ensured customer satisfaction once problems are resolved.
Handle all special trouble calls which can not be handled by operators.
Review all trouble tickets to ensure they are properly filled out.
Disseminate customer troubles to technicians for trouble shooting.

1996 January - 1998 August

TELEPHONE SWITCHBOARD TECHNICIAN at United States Marine Corps

Performed programming, installation, and maintenance of 4300 "POTS" and 200 "ISDN" telephone lines,trunks, Lease line, and IDNX circuits within the AT&T 5ESS switch.
Performed programming, installation, and maintenance of Trunks, Lease line, and IDNX circuits.
Troubleshot and repaired the AT&T 5ESS switch systems and equipment.
Trained and supervised personnel in troubleshooting procedures and techniques.
Created and maintained a record of Telephone lines in a Lotus Approach data base.
Upgraded from 5ESS (6) to 5ESS (8) in Sept. 97, 5ESS (8) to 5ESS (9) in Nov. 97, 5ESS (9) to 5ESS (10) in Jan. 98, 5ESS (10) to 5ESS (11) in June 98

1997 January - 1997 July

PLANNER/ESTIMATOR at United States Marine Corps

Maintained records of over 50 communication/data requests at any given time.
Interviewed customers on a daily basis to determine video, voice and data needs.
Supervised planning and procurement phases of projects aboard the base.
Coordinated with many different vendors for technical information, pricing, and availability of cable, hardware and other various items.

1996 February - 1998 August

SMALL PURCHASING AGENT at United States Marine Corps

Interacted with many different vendors for technical information, and availability of cable, hardware and other various items.
Maintained records of over 100 purchases at any given time.
30 Day purchasing limited to not more than 200,000 dollars.

1994 September - 1995 December

INSTALLER at United States Marine Crops

Ensured timely maintenance and service for over 3000 lines by assigning priorities of work and issued work orders to installer crews under my direct supervision.
Trained personnel in proper telecommunications and safety standards and conducted routine inspections to ensure these standards were being adhered to.
Maintained and updated records of over $300,000 of tools and test equip in Tele-Management system.
Programmed and maintained logs for over 100 cellular phones.
Installed, maintained, modified and repaired, phone lines, data circuits, local area networks, analog and digital multiplexing equipment and local area networks in a campus environment.
Used various types of distribution systems and equipment to include: Under floor, Raceway, Ceiling,Conduit, 1-300 pair protected terminals, System D, 66 and 110 style, Standard, and Modular outlets.
Placing,terminating,testing, and labeling of Category 5 cabling and connections

EDUCATION:

Muscatine Community High School, 1993, GPA: 3.5
Cleveland Institute of Electronics, Associates Degree - Applied Science in Electronic Engineering Technology, 2002

ADDITIONAL TRAINING

2003


10 HOUR OSHA Training Course Construction Safety & Health. (OSHA)

2002


ES4M04 5ESS-2000 Switch Office Data Base Maintenance. (Lucent Technologies)

2001


TR3592 AnyMedia Access System Operations, Administration, and Maintenance. (Lucent Technologies)
Process management training, Yellow Belt certified.(Qualtec)

2000


A+ Certification training 1 week course. (New Horizons)
Certified Product Technician DOS Base Voice Mail Product Maintenance (Keyvoice)
Certified Product Technician NT-based Voice Mail System (Keyvoice)
Certified Product Technician iNTercahnage Unified Messaging products (Keyvoice)

1999

Merlin Legend Basic, Hardware, Installation & Maintenance (Lucent Technologies)
Loudspeaker Paging Systems - 2000 Series (Valcom)
Partner Installation & Maintenance (Lucent Technologies)

1998

ES5M01 5ESS-2000 Switch Maintenance System Fundamentals(Lucent Technologies)
ES5M02A 5ESS-2000 Switch Maintenance AM, CNI Hardware Maintenance(Lucent Technologies)
ES5M02B 5ESS-2000 Switch Maintenance CM Hardware Maintenance(Lucent Technologies)
UMC 1000A Operations and Maintenance (AFC, Advanced Fibre Communication)

1997

Registered Category 5 Technician (Clark Technologies)
ES5551 Introduction to the 5ESS-2000 Switch (Lucent Technologies)
T-1 trouble shooting & T-1 hands on trouble shooting (American Institute)
Design and Installation of Ethernet and Token Ring LANs (BICSI)
Fundamentals of Digital Logic (Marine Corps Institute)

1996

Leadership Training Course (NCOBC Sergeants Course)
Grounding and Protection Fundamentals for Telecommunications Systems (BICSI)

1995&1997

Introduction to Local Area Networks and LAN Cabling Systems (BICSI)

1995

High-Speed Campus Backbone Design (BICSI)
Data Connectivity Wiring Overview (BICSI)
Certifying and Troubleshooting LAN Cabling Systems (BICSI)
Design Telecommunications Distribution Systems (BICSI)
Fire Stopping Course (HILTI)

1994

Unit Level Switchboard Course (United States Air Force, Keesler Air Force Base Mississippi)
Telephone Switchboard Repair Course (U.S.M.C. MCCES 29 Palms, California)
Basic Electronics Course (U.S.M.C. MCCES 29 Palms, California)

ACHIEVEMENTS:

2001


Honorable Discharge, Completion of one year with the Iowa Army National Guard, 234th Signal Battalion, Electronic Maintenance Section. Rank of E-5/Seargent.

1999


Honorable Discharge, Completion of 6 years active duty 2 years inactive duty. United States Marine Corps. Rank of E-5/Seargent

1995-1997


Member of Building Industry Consulting Service International, INC. (BICSI)

1996&1999


Good Conduct Medal For 3 years of outstanding service in the United States Marine Corps.

1996


Navy and Marine Corps Achievement Medal
For service as Central Office Repairman aboard the Combat Center's Telephone Branch, service as an Installer repairman, and service as a cable splicer for a short period of time. Meeting critical dead lines, and performing my military duties as a competent and forceful leader of Marines.

1995


Marine Corps Certificate of Commendation
For designing and applying the telecommunications needs for four buildings from thecentral office to the jack. This was slated to be a 6 month job and was completed in 3 months while saving the Marine Corps 77,000 dollars.

1993


National Defense Service Medal
For serving in the Armed Forces during a time of conflict.

REFERENCES:

Excellent references available on request.

Mentioned above Site Links

McLeod USA
Sand Commuications
Muscatine Community High School
Cleveland Institute of Electronics
Qualtec
Lucent Technologies
New Horizons
Keyvoice
Valcom
AFC, Advanced Fibre Communication
Clark Technologies
American Institute
BICSI course's
BICSI
HILTI


Air Force Link:
United States Air Force, Keesler Air Force Base Mississippi

Army Link:
234th Signal Iowa Army National Guard

Marine Crops Base Links:
U.S.M.C. 29 Palms, California
U.S.M.C. MCCES, 29 Palms, California
U.S.M.C. Base TEL 29 Palms, California
U.S.M.C. Base's Okinawa, Japan
U.S.M.C. Camp Smedley Butler, Okinawa, Japan
Marine Corps Institute

!!!!! Get My resume in a WORD DOC !!!!!

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