You are facing a deadline that is approaching rapidly, your computer freezes, and nothing short of an axe or sledge hammer will provide you with relief. However, if some technical difficulty occurs, this page is intended to provide you with ideas on what to do. 
|
Problem |
Possible Solution |
|
I can't get to the web site for this course ... |
Make sure you have entered the address correctly: http://www/geocities.com/tcc-micro/ |
|
I cannot get to the web site for this course and I have entered the correct address... |
If you are using an older version of AOL, then try upgrading to the current version. In addition, it is possible that the server for Yahoo/Geocities went down. While this is rare, it is possible. Try again later. |
|
I sent an email and it came back with the message "unknown address" ... |
Make sure you entered the email address correctly. If you are using a TCC computer lab, the TCC server may have gone down. Try again later: wgraham@tulsa.cc.ok.us |
|
I clicked on a link and the wrong Web page appeared... |
Contact me immediately. Although all of the links were double checked, it is possible that an improper link exists. |
|
I went to the textbook and the information does not seem to relate to the presentation on the web site... |
Contact me immediately. Although all of the links were checked, it is possible that an incorrect keyboard entry was made. |
|
I can't print the pages at the web site ... |
The problem involves your computer and your Internet Service Provider (ISP). Since there are so many variables involved it is doubtful I will be able to assist you with this issue. One option is to travel to a TCC campus and do the printing in one of the computer labs. |
|
I am able to go to the web site for this course but it takes forever to go from one page to the next ... |
Welcome to the World Wide Web. Here are some of the variables: the speed of your Internet connection, the speed of your computer, and the amount of random access memory in your computer. |
|
Index of Web Site Pages |
|
