[Last Updated October 26, 1999©THT] Ben Hock T. Tay Resume
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Hock T. Tay (Ben)
12502 Seattle Slew Drive #1825
Houston, Texas 77065
Tel: 281-890-3111
Fax: 281-297-6203
E-Mail: Uncle-Ben@usa.net
WebPage: http://www.oocities.org/TimesSquare/8823
Click Your Section of Interest
[CAREER OBJECTIVE] [WORK EXPERIENCES] [COMPUTER SKILLS]
[PERSONAL CHARACTERISTICS] [EDUCATION] [TRAINING]
[ACADEMIC HONORS & AWARDS] [EXTRACURRICULAR] [REFERENCES]






CAREER OBJECTIVE


A position in IT Application Support, Project Planning and Management, or Systems Analysis and Implementation.



WORK EXPERIENCES


June 1998-Present
Systems Programmer Analyst/Report Writer
Division of Information Services, Science Applications Internationa Corporation (SAIC)
Houston, Texas, USA

  • Subcontracted to BP Amoco Oil Company in integrating and implementing World Class Improvement Project by using MS-Access, the MAXIMO product, and Oracle database for various sites (BP Oil Refineries, BP Chemicals).

  • Analyzed customer business requirements and proposed business plans, processes, models, and IT solutions for Utility Customers’ Work Practices and Asset Maintenance Management Solutions (WAMS): MAXIMO.

  • Provided design, transition planning, notification, deployment, and comprehensive implementation. Identified reporting sources, creating report design specifications and recommendation of reporting programs.

  • Responsible for developing custom reports comprising requirements analysis, report design/specification, report development and testing reporting programs by using Crystal Reports Prof., SQR Workbench, and Visual SQRIBE. Assessed, managed and reported project progress by using MS-Projects.

  • Developed software program to generate reports based on the design specification to meet business needs. Developed through testing strategies and scripts to ensure accuracy and completeness of reports. Responsible for delivering quality work products within aggressive deadlines.

  • Coordinated and/or provided training to users, I.S. staff, and other dept. personnel in the use of computer systems, reports and equipment.




Janaury 1998-June 1998
Programmer Analyst
Division of Information Technology, Toledo Refinery, British Petroleum Oil Company (BP)
Toledo, Ohio, USA

  • Analyzed business requirements, and provided solutions to meet business needs.

  • Designed, developed and enhanced systems and implemented IT projects by using Visual Basic and Oracle. Provided support to business in implementation of systems.

  • Participated in BP's Corporate systems projects as well as specialize in systems interface and data migration. Provided training and generated system reports to end-users.




September 1997-May 1998
Graduate Research Assistant
Department of Information Systems, College of Business Administration The University of Toledo
Toledo, Ohio, USA

  • Assisted Dr. Mesbah U. Ahmed, Professor of Information Systems, the University of Toledo, in conducting research in Oracle 7.3, MS-Access, and Visual Basic for IT development and implementation. Documented overall information systems and programming procedures.




September 1997-May 1998
Graduate Research Assistant
Department of Marketing, College of Business Administration The University of Toledo
Toledo, Ohio, USA

  • Assisted to Dr. Anthony C. Koh, Associate Professor of Marketing and International Business, the University of Toledo, in conducting research to gather information pertaining to the professor’s research articles

  • Conducted in entering data of survey managed into a database on a mainframe system (CMS), and data analysis by using Statistical Package for the Social Sciences version X (SPSSX)

  • Graded examinations and student projects




May 1997-January 1998
Accounting Systems Analyst
J & G Industries, Inc.
Toledo, Ohio, USA

  • Implemented and utilized accounting software in Windows operating systems. Documented overall accounitng systems and developed data control procedures
  • Prepared for monthly sales analysis and incentive payroll calculations using QuickBook Pro and MS-Excel. Analyzed results to report directly to a Controller, and assisted to bookkeepers and accountants by providing technical help with the accounting software
  • Translated documents from Chinese to English
  • Responsible for account analysis, carry forwards, bank reconciliations and journal entry, all of which are necessary to close the month on a timely basis




January 1997-June 1997
Database Intern
Center for International Studies and Programs The University of Toledo
Toledo, Ohio, USA

  • Designed and created database systems by using a DBMS called MS-Access
  • Loaded data on database systems of international studies exchange programs
  • Implemented user-friendly database program enviornment, and reports driven to end-users
  • Responsible for overall database systems, and development administration and maintenance as well as providing training to end-users and identifying information technology needs




July 1996-March 1997
Microfilm Assistant
Microdilm Department, Carlson Library The University of Toledo
Toledo, Ohio, USA

  • Assisted students and faculty using microfilm equipment
  • Used database to search for resources for educational purpose, example: Ohio Link and UTMOST systems




September 1992-December 1993
Bookkeeper
Polypet Plastic Limited Company
Kuala Lumpur, Malaysia

  • Performed computerized bookkeeping functions by loading data on LOTUS 123 for a division of 70 employees
  • Monitored accounts payable, accounts receivable, payroll, expenses, cash reconciliation, petty cash, cash collections, and cost control





COMPUTER SKILLS


Databases MS-Access, Oracle 7.x and 8.0
ERP MAXIMO Enterprise
GUI Developer 2000, Visual Basic
Languages C, COBOL, PL/SQL
Platforms CMS, UNIX, Windows NT, Windows 3.1/95/98, VAX/VMS
Self-Study Crystal Reports Prof., HTML, Microsfot Office Prof., MS-FrontPage, MS-Outlook, MS-Schedule, Novell Networking, Quickbooks Pro, SQR Workbench, Visual SQRIBE, the Internet, Multimedia software, Anti-Virus software, and Chinese related software.




PERSONAL CHARACTERISTICS


  • Able to work independently or work well with people at all levels
  • Am a self-starting, task oriented individual motivated to be productive
  • Able to pay attention to details, coordination, and time management
  • Likes to learn the customs and cultures of others
  • Has a strong ability to handle and speak multiple languages: Chinese, Mandarin, Cantonese, English and Malay


    EDUCATION


    Awarded in May 1998
    UNIVERSITY OF TOLEDO, Toledo, Ohio
    M.B.A., Information Systems, Graduate School of Business

    Attended in Summer, 1997
    UNIVERSITY OF MASSACHUSETTS, Boston, Massachusetts
    M.B.A., Summer Graduate School, College of Management

    Awarded in June, 1997
    UNIVERSITY OF TOLEDO, Toledo, Ohio
    B.B.A., Information Systems, College of Business Administration



    TRAINING


  • Altris EB (EDMS) User Training, May 1999
  • SAIC Software Project Configuration, June 1999
  • One Space (CoCreate/HP) Technical and Configuration Training, September 1999

    ACADEMIC HONORS & AWARDS


  • Academic Dean List for Fall 1994, Spring 1995 and Summer 1996
  • Awarded a Graduate Assistantship and a Scholarship for Graduate Study
  • Elected as a Member of Beta Gamma Sigma (The Honor Society of National School of Business in USA)


    EXTRACURRICULAR


  • Member, Association for Systems Management
  • Member, Malaysia Student Association
  • Member, Family Business Student Association
  • Member, International Business Association


    REFERENCES


    Gladly Provided Upon Request


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