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NSLOOKUP INFORMATION: |
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1. |
Open command prompt. |
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Type "nslookup pccreg.trendmicro.com". |
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Send a screen shot of the results. |
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PING INFORMATION: |
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1. |
Open command prompt. |
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Type "ping pccreg.trendmicro.com". |
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Wait for the ping result and send the screen shots. |
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TRACERT INFORMATION: |
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1. |
Open command prompt. |
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Type "tracert pccreg.trendmicro.com". |
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Wait for the tracert result and send the screen shots. |
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DEBUG LOGS: |
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1. |
Go to C:\Program Files. |
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Open Trend Micro then Internet Security 2005 or 12 folder. |
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Double click PCCTOOL.exe. |
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Click Debug & Start Collection. |
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> text here |
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> text here |
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> text here |
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> text here |
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SECURITY CHECK: |
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To disable it: |
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1. |
Go to "System". |
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2. |
Click on "Scan Tasks". |
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Check if "Scan Vulnerability / Security Check is listed. |
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4. |
You can place / remove the tick mark. |
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If you want to add something, post it on the message board. Thanks! |
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SYSTEM INFORMATION: |
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1. |
Go to Start then Run. |
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In the Run window, type "msinfo32" in the "Open" field. |
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Click OK. The Microsoft System Information window will appear. |
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OR go to Start > "Programs". |
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Then "Accessories and open "System Tools". |
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Open "System Information".(This applies to Win98,ME,2K,XP) |
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You will see the following in the Microsoft System Information window: |
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System Information |
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Hardware Resources |
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Components |
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Software Environment |
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Highlight System Summary. |
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Click on "File" or "Registry". |
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Click on "Export" or "Export Registry File". |
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Type Sysinfo in the File name field. |
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12. |
Save in Desktop. |
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