Conference Chair Patricia Pomerleau
AlphaSight Online
Strategists, Inc.:
Ten questions a CEO should ask about
the Internet.
Virtual
communities will be the gateway to the consumer.
The
customer is the logical starting point for designing an
internet strategy. Richard Rogers
Illinois
Department of Insurance:
Areas where legislative change
may be needed.
Privacy and content control:
Clinton Administration will act if private sector does
not.
Ignoring the Net is like
"ignoring the motor at the beginning of the
Industrial Age."
Eric
Hartz
Security First
Network Technologies and Bank
SFNB
the offspring of merger of banking and security
technology talents.
Architecture for banking,
brokerage & insurance thru one interface.
"Web of Partnerships"
outsources all but security toolsand SFNB's
"personality."
Douglas
Simpson
The Hartford
Direct marketing by
phone and mail prepared consumers to buy insurance
online.
To succeed, marketers will
actively participate in online communities.
Companies should support speed of
response and community participation.
Tom
Carty, GTE
Cybertrust
Douglas Chisholm, Hewlett
Packard
Digital
Signatures (DigSigs) and Certification Authorities (CA).
Fortune 1000 will be using public
key encryption routinely by Y2K.
Security and bandwidth now
available for full scale shift to Net computing.
Ralph
Sevarini
Sun Microsystems
Net is the Fourth Channel,
following newspapers, radio and television.
As Net enters rapid growth rate
of its "S Curve," what is imperative for
business?
Porter's Model of Five Forces
applied to Net financial services.
Gil
Irwin & Michael Pollack,
Booz-Allen &
Hamilton
"The agent is no
longer economical in the middle and lower income
marketplace."
Net puts traditional financial
services at risk of a downward spiral of lost market
share.
Insurance, being
"bittable," will be sold on Net;
"customer-sourcing" will reduce costs.
Steven
Aldrich, Quicken
InsureMarket
Kevin Keegan, InsWeb
Net "marketspace" shows
economics and consumer appeal superior to proprietary
site.
Four C's of why consumers buy on
the Net: Choice, Convenience, Confidence & Cost.
Marketspace must give full
transactional functionality to be successful on Net.
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