[4/14/2003 10:44:08 AM | Cristina Rodrigues]

Thursday, April 17, 2003

Getting Started User-Centred Design

1. Planning:

Stakeholder Meeting (objective, goals, requirements)
Competitive Analysis

2. Requirements

User Surveys
Interviews
Contextual Inquiry
User Observation
Focus Groups
Brainstorming
Evaluation Existing System
Card Sorting
Scenarios of Use
User & Task Analisys
Requirements Meeting

3. Design

Design Guidelines
Paper Prototyping
Heuristic Evaluation
Interface Design

4. Implementation

Style Guides
Rapid Prototyping

5. Test & Mesure

Performance Testing
Heuristic Evaluation
Pleasure

More text
http://www.usability.serco.com/trump/index.htm