Activity-based management (ABM) is a cost accounting tool applying cost analysis, target costing and management accounting across the organization. Activity-based management (ABM) enables managers to enhance profits through cost control and tracking practices.
 

Business intelligence (BI) uses knowledge management, data warehouse, data mining and business analysis to identify, track and improve key processes and data, as well as identify and monitor trends in corporate, competitor and market performance.

Analysis and Reporting   

Business intelligence reporting and monitoring includes ad hoc and standardized reports, dashboards, triggers and alerts. Business analytics include trend analysis, predictive forecasting, pattern analysis, optimization, guided decision-making and experiment design.
Data Management
Data management ensures data integrity and availability through methodologies such as data warehousing, cleansing, profiling, stewardship, modeling and definition. Effective business decisions rely on data accuracy and reliability.
Knowledge Management
Knowledge Management methodologies record and disseminate both explicit and tacit process and performance strategies and actions to identify best practices and innovative techniques and ideas.

 

Customer Lifetime Value
Customer Lifetime Value seeks to maximize profit by analyzing customer behavior and business cycles to identify and target customers with the greatest potential net value over time.

Customer Retention
Customer Retention uses behavioral analysis to categorize customers and design tactical strategies that will sustain and maximize the activities of the most valuable customers.

Regulatory Compliance
Regulatory compliance provides processes and strategies for auditing and reporting information required by laws and regulations such as Sarbanes-Oxley and accounting standards. Corporate compliance also addresses ethics and privacy issues.
 

Change Management
IT Change Management controls changes to IT infrastructure and services to set priorities, minimize resource impact, maximize process improvements and measure change results.

IT Infrastructure Library
IT Infrastructure Library (ITIL) is a comprehensive collection of best practices documentation for IT Service Management.

IT Portfolio Management
IT Portfolio Management analyzes and manages IT projects to maximize financial return, mitigate risk, align IT and business objectives, and consolidate and optimize the use of IT resources.
Service Level Management
Service Level Management negotiates and monitors line-of-business IT consumption and service quality to ensure alignment with business objectives and maximize the business benefits of IT investments.
Value Management
IT Value Management analyzes IT infrastructure and services for financial cost, business value and operational efficiency, resulting in a strong IT governance and financial transparency program.
 

Credit Risk
Credit Risk (or Default Risk) Management analyzes credit risk and credit exposure to determine the value of credit transactions, and proactively implements risk mitigation strategies.

Operational Risk
Operational Risk Management analyzes and manages the firm's risk of monetary loss resulting from inadequate or failed internal processes, people, and systems, or from external events.

Balanced Scorecard
The Balanced Scorecard is a management methodology that uses a range of performance measures to define business goals and monitor performance drivers to achieve strategic objectives.

Key Performance Indicators
Key Performance Indicators (KPIs) are quantifiable performance measurements used to define success factors and measure progress toward the achievement of business goals.

Process Management
Techniques such as Six Sigma, Kaizen and Lean Manufacturing are used to monitor performance constraints, uncover production issues and perform root cause analysis to promote efficiency and process improvement.
 

Demand Planning
Accurately forecasting product requirements reduces inventory investment and improves customer service by minimizing backorders, lost sales and excess stock. Collaborative Forecasting, Planning, and Replenishment (CFPR) is one demand planning strategy.

Procurement
Procurement consists of the processes and resources required to obtain supplies and services. Effective procurement managers seek to minimize acquisition costs while optimizing the delivery of goods, services and information.

Anti-Money Laundering
Anti-Money Laundering (AML) analysis monitors customer transactions for potential racketeering and illegal asset movement. Government regulation and reporting is mandatory in many countries.

Basel II
Basel II requires banks to align their capital adequacy assessment with underlying credit risk, market risk and operational risk to accurately reflect the adequacy of their capital reserves.

Fraud
Fraud analysis monitors transactions and data to detect financial fraud, insurance fraud, material fraud and identity theft. Compliance processes include loss reporting, audit requirements and risk assessment.
 

Human Resource Management
Workforce planning, leadership and performance management are essential for effective utilization of employees and contractors in local, regional and national government agencies, as well as military, defense and educational organizations.

Public Safety
Risk assessment, data sharing and analysis are key to public safety programs such as border and transportation security, critical infrastructure protection, emergency preparedness, criminal justice, terrorism prevention and civil defense.

Healthcare Payer
Insurance companies, managed care organizations, self-insured employers, health plans and HMOs all use risk management and data analysis to predict future health care costs, utilization and outcomes.

Healthcare Provider
Hospitals, medical centers, health clinics, HMOs, physicians, nurses, assisted living facilities and home health agencies must manage legal and regulatory compliance, patient privacy, patient outcomes analysis and patient satisfaction.

Pharmaceutical
Pharmaceutical and biotechnology businesses, contract research organizations (CROs) and academic research groups develop, test, manufacture and market drugs, medical devices and biomedical products. Government regulation is mandatory in many countries.

Process Management
Techniques such as Six Sigma, Kaizen and Lean Manufacturing are used to monitor performance constraints, uncover production issues and perform root cause analysis to promote efficiency and process improvement.

Six Sigma
Six Sigma's metric and performance based structure permits no more than 3.4 defects per million. Collect and analyze data against benchmarks to improve products and services.

Warranty

Merchandise Marketing
Merchandise marketing provides strategies and processes for the selection, promotion, marketing, branding and sales of merchandise in the retail industry. Market trend, customer and product analysis are key methodologies.

Operational Management

Operational management uses assortment planning, store design, inventory management, retail apparel management, merchandise intelligence, space optimization and retail industry economics to maximize sales, control costs and optimize business operations.