Customer Testimonals

The following comprise extracts from letters received from customers within the past 12 months:

-- ‘Thanks a million for all your help with our claim. The model of efficiency and professionalism’

(July 2007 - flood damage)

-- ‘Just a quick note to say thank you again for your service which was excellent and much appreciated’

(20/02/08 - Attic tank overflow)

-- ‘I thank you personally for your prompt, courteous and expert service. I have no hesitation in recommending your consultancy to others’

(07/02/08 - Impact damage, hit and run involving boundary wall)

-- 'Just a note to say thank you, Not having to negotiate or meet with our insurance company but still getting a excellent, expert assessment done of the damage and a successful settlement was well worth us calling Phoenix.'

(28/09/07 - Escape of water from attic tank)

-- 'Many thanks for your professional services and promptness and dealing with the claim'

(3/3/08 - burst water pipe, ceiling destroyed)

-- 'Very many thanks for the huge effort you put into dealing with my claim, its very much appreciated'

(7/4/08 - flood damage)

-- 'I found Michael to be extremely professional, courteous and of a fantastic help to me at all times.
He was always available at the end of the phone if I needed him, was in constant communication, liaised with engineers, builders, insurance companies etc, which took a lot of work off me. I can without reservation say that I would recommend Michael and Phoenix Claims Consultants'

(9/4/08 - Serious escape of oil claim)

A recent claim involving fire damage in 2007